At a Glance
- Tasks: Lead and support a team of Building Performance Engineers to ensure top-notch service delivery.
- Company: Join BSRIA, a leading independent organisation with 70 years of expertise in the built environment.
- Benefits: Enjoy competitive salary, workplace pension, life assurance, and 26 annual holidays.
- Other info: Be part of a culture that champions safety, accountability, and continuous improvement.
- Why this job: Make a real impact in a collaborative environment while driving operational excellence.
- Qualifications: Experience in managing field-based teams and a relevant engineering or technical degree.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bracknell
Salary: Competitive, dependent on experience
Job Type: Permanent, Full time
About BSRIA
BSRIA is a science‑driven, independent organisation providing practical guidance and commercial solutions for the built environment. With 70 years of expertise, BSRIA delivers impactful insights through market intelligence, consultancy, testing, compliance, research, training, and instrumentation.
About the Role
This role drives daily operations to ensure effective service by Building Performance Engineers, addressing operational issues, maintaining consistency, and working with leadership to monitor performance, manage competency, and maintain high standards of safety, quality, and customer service.
Responsibilities
- Lead, monitor, support and develop Building Performance Engineers.
- Recruit, hire and train employees.
- Ensure adherence to regulatory requirements and internal policies.
- Manage daily operations to maintain efficiency and meet organisational goals.
- Champion a culture of safety, wellbeing, accountability, and continuous improvement.
- Actively contribute to a high‑performing, collaborative team.
- Deputise for the BPE management team as required.
- Comply with legal requirements, industry regulations & company policies relating to health & safety, quality (ISO/IEC 17025, ISO 9001) & operational risks.
- Conduct regular audits and assessments.
- Support engineers with day‑to‑day operational queries.
- Provide technical support and assistance outside of normal office hours where required.
- Stay up to date with regulatory & technical advancements relevant to the industry and disseminate to stakeholders.
- Ensure teams have necessary technical skills & training.
- Oversee scheduling, resource planning and workforce coverage.
- Monitor KPIs, including completion rates, productivity and resource utilisation.
- Oversee effective execution and timely completion of tasks and projects.
- Offer feedback to improve processes.
- Address customer enquiries & complaints in a timely and professional manner.
- Respond to client needs and escalations while ensuring service excellence.
- Identify opportunities for improved service delivery to contribute to business growth.
About You
- Proven experience in managing field‑based service, compliance or engineering teams.
- Engineering/technical degree, NVQ level 4 or 5 or equivalent industry experience.
- Knowledge of laboratory principles, practices & industry standards including ISO/IEC 17025 & ISO 9001.
- Strong leadership & team building skills.
- Strong problem‑solving & decision‑making abilities.
- Excellent communication skills.
- Customer‑focused mindset.
- Accountability & ability to work independently.
- Attention to detail and adherence to quality standards.
- Critical thinking skills.
Why Join Us
- Workplace Pension Scheme
- Life Assurance – 4 times annual salary
- Online GP Support Services
- 26 Annual Holidays (pro‑rata) plus bank holidays
- Eye Tests
- Electric Vehicle Charging point
- Employee Wellbeing Programme (24/7 confidential service)
If this sounds like you please hit Apply and send us your CV today!
Note: Candidates with experience or relevant titles in field operations, technical operations, service delivery, regional service, laboratory management, building services etc may also be considered for this role.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Industries: Construction
Field Service Manager in Bracknell employer: BSRIA
As a Building Performance Evaluation Engineer in Yorkshire, you will join a dynamic team that values innovation and collaboration, offering a competitive salary and a supportive work culture. Our commitment to employee growth is evident through ongoing training opportunities and a focus on professional development, making this an ideal environment for those seeking meaningful and rewarding careers in building performance evaluation.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Manager in Bracknell
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like BSRIA, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Field Service Manager at BSRIA.
We think you need these skills to ace Field Service Manager in Bracknell
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at BSRIA
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
