Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage operations for the Instrumentation business, ensuring smooth service delivery.
- Company: Join BSRIA, a leader in instrumentation services with a focus on teamwork and innovation.
- Benefits: Enjoy competitive salary, pension scheme, life assurance, and 26 days holiday.
- Why this job: Make a real impact by enhancing customer experience and operational efficiency.
- Qualifications: Experience in operations or logistics management and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Location: Bracknell
Salary: Competitive
Job Type: Permanent, Full time, Office Based (Monday - Friday)
About the role:
We are looking for a highly organised Instrumentation Operations Manager to lead administrative and logistics functions for the Instrumentation business, providing structure, coordination, and operational control across service delivery activities. The role partners closely with laboratory and commercial interfaces across the organisation to ensure clarity, continuity, and effective execution from order through to delivery.
Key Duties and Responsibilities:
- Team Leadership & Management: Lead and manage the administration and logistics team supporting the instrumentation business, setting clear expectations for delivery, quality, and responsiveness. Provide clear direction, priorities, and expectations across activities, ensuring work progresses efficiently and issues/risk are highlighted and addressed early. Build resilience across the team by upskilling personnel, developing cross-coverage, and strengthening capability across core operational activities. Set clear expectations for performance, quality, and service standards. Coordinate workload planning to facilitate effective coverage, continuity, and responsiveness. Support team development through coaching, feedback, and skills development. Promote a collaborative, professional culture that values accountability, accuracy, and service execution. Deputise for senior management when required.
- Communication & Stakeholder Management: Act as the senior operational point of contact for stakeholders engaging with the instrumentation business. Work closely with laboratory and technical teams to align priorities, timelines, and delivery expectations. Ensure operational considerations are clearly represented in cross-functional discussions and decision-making. Communicate operational risks, constraints, and dependencies early and clearly. Support consistent understanding of service scope, readiness, and delivery commitments across the organisation.
- Customer & Market Focus: Ensure operational activity underpins a reliable and professional customer experience. Maintain a strong understanding of service commitments and delivery expectations. Support effective coordination of customer requirements across operational teams. Contribute operational insight to strengthen service quality and customer confidence. Identify opportunities to improve the operational aspects of customer delivery.
- Performance, Reporting & Processes: Maintain visibility of operational workload, priorities, and delivery status. Monitor key operational metrics including turnaround times, accuracy, and capacity. Provide concise reporting to support planning, resourcing, and service delivery decisions. Own and maintain clear, repeatable operational processes supporting instrumentation services. Ensure effective coordination of logistics activities including picking, packing, dispatch and tracking. Ensure smooth progression of quotations and scheduling by coordinating internal resources.
- Safety, Quality & Risk Management: Comply with legal requirements, industry regulations and company policies that are related to health and safety, quality (ISO/IEC 17025, ISO 9001) and operational risks.
About you:
Key Competencies: Strong operational leadership and coordination capability. Highly organised with excellent attention to detail. Confident managing logistics, administration, and service workflows. Effective communicator across technical and non-technical teams. Practical, delivery-focused problem solver. Adaptable and resilient, responding positively to change. Comfortable operating within a wider organisational context. Competent user of CRM systems and standard business tools (Microsoft Office).
Qualifications & Experience: Proven experience in an operations, logistics, or service delivery management role. Experience leading teams across administration and logistics functions. Strong understanding of operational workflows and coordination. Experience supporting quotation, order management, and service scheduling processes. Comfortable working closely with laboratory or technical teams. Background in instrumentation, engineering, or technical services desirable. Relevant professional or vocational qualifications desirable.
What can BSRIA offer you: Workplace Pension Scheme, Life Assurance - 4 times annual gross reference salary, Online GP Support Services, 26 Annual Holidays (pro-rata) and additional Bank Holidays, Eye tests, Electrical Vehicle Charging point in the car park, Employee well-being: Employee Assistance Programme (24/7 confidential service).
Unfortunately, we are unable to offer visa sponsorship for this position. Applicants must already have the necessary right to work in the UK.
Candidates with the experience or relevant job titles of: Operations Manager, Logistics Operations Manager, Operations Lead, Operations Administrative Lead, Administrative Manager, Service Delivery Team Leader may also be considered for this role.
Instrumentation Operations Manager in Bracknell employer: BSRIA LTD
Contact Detail:
BSRIA LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Instrumentation Operations Manager in Bracknell
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for an Instrumentation Operations Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their service delivery processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Practice your communication skills! As an Instrumentation Operations Manager, you’ll need to effectively communicate with both technical and non-technical teams. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to take on the challenges of the role.
We think you need these skills to ace Instrumentation Operations Manager in Bracknell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Instrumentation Operations Manager role. Highlight your experience in operations, logistics, and team management, and don’t forget to showcase any relevant qualifications or skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples from your past experiences that demonstrate your operational leadership and communication skills.
Showcase Your Problem-Solving Skills: In your application, be sure to highlight your practical, delivery-focused problem-solving abilities. Share examples of how you've tackled challenges in previous roles, especially in logistics or service delivery.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at BSRIA LTD
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in instrumentation. Familiarise yourself with key metrics like turnaround times and service quality. This will help you speak confidently about how you can enhance operational workflows.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams, particularly in logistics and administration. Prepare examples that highlight how you've set clear expectations and built resilience within your team. This will demonstrate your capability to manage and motivate effectively.
✨Communicate Clearly and Effectively
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Think of scenarios where you successfully communicated operational risks or coordinated with technical teams. This will show your ability to bridge gaps between different departments.
✨Demonstrate Customer Focus
Prepare to discuss how you've ensured a reliable customer experience in past roles. Highlight any initiatives you've taken to improve service delivery or customer satisfaction. This will illustrate your understanding of the importance of customer-centric operations.