At a Glance
- Tasks: Be the welcoming face of our clinic and manage patient bookings and enquiries.
- Company: Join a prestigious dermatology and aesthetic clinic in Harley Street.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to develop your career in a brand-new clinic.
- Why this job: Make a real impact in a fast-growing clinic while interacting with high-profile clients.
- Qualifications: Experience in reception or clinic management, excellent communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Job Description
Clinic Manager / ReceptionistHarley Street, Central London£30,000 - £35,000 per annum
About the Company:Our client is a specialist medical dermatology and aesthetic clinic located in the prestigious Harley Street area, providing expert cosmetic and medical skin treatments to a high-profile clientele.
Job Overview:We are seeking a proactive and polished Clinic Manager / Receptionist to work onsite five days a week, combining front-of-house reception duties with dedicated management tasks. This vital role requires a professional who can represent the clinic's high standards as the first and last point of contact for all patients, many of whom are high net worth individuals. The successful candidate will spend three days covering the front desk and two days focused purely on management and administrative responsibilities.
Key Responsibilities:
- Act as the welcoming face of the clinic, providing excellent customer service and managing all patient enquiries at the front desk during clinic days.
- Manage the clinic diary, patient bookings, and correspondence professionally.
- Oversee administrative and management tasks on designated days, supporting clinic operations, compliance, and project coordination.
- Ensure adherence to clinic policies, protocols, and CQC regulations.
- Maintain organised records and handle communication across the clinic team.
- Provide a polished and courteous interaction with high net worth and VIP patients, upholding the clinic's premium brand reputation.
Person Specification:
- Experience in reception or clinic management roles within a medical dermatology or aesthetic setting (essential).
- Excellent interpersonal and communication skills with a professional and courteous manner.
- Ability to manage competing demands in a busy, small team environment.
- Strong organisational skills with attention to detail for management duties.
- Comfortable working full-time onsite, five days per week.
- Experience dealing with high net worth individuals or similar clientele is highly desirable.
This is a brand-new and fast growing clinic and is a fantastic opportunity to develop your career into Clinic Management.
This position is subject to the Rehabilitation of Offenders Act 1975, requiring a Disclosure submission to the Disclosure and Barring Service (DBS) for any prior convictions.
Join us at BSR Health, a specialist healthcare agency. For inquiries or more information about this role, please don't hesitate to reach out.
Clinic Manager / Receptionist in London employer: BSR Health Recruitment Ltd
BSR Health offers an exceptional working environment in the heart of Harley Street, where you will be part of a dynamic team dedicated to providing top-tier dermatological and aesthetic care. With a focus on professional development, employees benefit from opportunities to grow within a fast-paced clinic that values excellence and customer service, all while engaging with a prestigious clientele. The supportive work culture fosters collaboration and ensures that every team member plays a vital role in upholding the clinic's esteemed reputation.
Contact Details:
BSR Health Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinic Manager / Receptionist in London
✨Tip Number 1
First impressions matter! When you walk into that clinic for your interview, make sure to smile and greet everyone warmly. We want to see that you can represent the clinic's high standards right from the get-go.
✨Tip Number 2
Be prepared to showcase your organisational skills. Bring along examples of how you've managed busy schedules or handled multiple tasks in previous roles. We love seeing candidates who can juggle responsibilities like a pro!
✨Tip Number 3
Don’t forget to research the clinic! Knowing about their services and clientele will help you tailor your responses during the interview. It shows us that you're genuinely interested in being part of the team.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates who take the initiative to connect with us directly.
We think you need these skills to ace Clinic Manager / Receptionist in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the clinic. A touch of warmth and professionalism can go a long way in making your application stand out.
Tailor Your CV:Make sure to tailor your CV specifically for the Clinic Manager / Receptionist role. Highlight your relevant experience in reception or clinic management, especially in medical dermatology or aesthetics. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can manage competing demands, so showing that you can communicate effectively is key!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at BSR Health Recruitment Ltd
✨Know the Clinic Inside Out
Before your interview, make sure to research the clinic thoroughly. Understand their services, values, and the clientele they serve. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Clinic Manager / Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service, especially in high-pressure situations or with demanding clients. This will demonstrate your ability to handle the role's responsibilities.
✨Demonstrate Organisational Prowess
Highlight your organisational skills during the interview. Be ready to discuss how you manage competing demands and keep everything running smoothly. You might even want to bring a sample of a scheduling system or method you’ve used in the past to illustrate your point.
✨Dress to Impress
Given the high-profile nature of the clinic, your appearance matters. Dress professionally and ensure you look polished. This reflects your understanding of the clinic's premium brand and sets a positive tone for your interaction with the interviewers.
