Inside Sales Representative in Wakefield

The Sales Representative will be responsible for managing smaller aerospace accounts along with orderbook, as well as driving sales growth. This role requires a combination of sales and customer relationship management, to ensure long-term partnerships. The ideal candidate will have a understanding of aerospace hardware, supply chain logistics and manufacturers. Responsibilities include developing sales and quoting strategies, maintaining a healthy book of business, and ensuring on‑time delivery of products. This position requires strong communication, problem‑solving, and the ability to travel (up to 25%) to customer sites and industry events.

Roles/Responsibilities

Account Management

• Serve as the primary point of contact for assigned aerospace clients, managing both strategic sales initiatives and long‑term programs.
• Coordinate cross‑functional teams, including sales, procurement, engineering, and logistics, to meet customer expectations.
• Track Key Performance Indicators (KPIs) for account and program success, including revenue growth, on‑time delivery, and customer satisfaction.

Sales & Business Development

• Identify new business opportunities, generate leads, and expand market share within the aerospace sector.
• Develop and present customized sales quotes that align with customer needs and business objectives.
• Support pricing discussions, contract negotiations, and long‑term agreements to secure profitable deals.
• Identify upsell and cross‑sell opportunities within existing programs to increase account revenue.

Supply Chain & Logistics Coordination

• Work closely with procurement and supply chain teams to ensure inventory availability aligns with customer programs and contractual agreements.
• Monitor supply chain risks, such as material shortages, lead‑time fluctuations, and regulatory compliance issues.

Customer Support

• Drive issue resolution related to product availability, quality concerns, and delivery timelines.
• Provide regular updates and performance reports to both internal stakeholders and customers.
• Ensure compliance with aerospace regulations (AS9100, ITAR, DFARS) and contractual obligations for all managed programs.
• Represent the company at aerospace industry events, trade shows, and customer meetings to strengthen relationships and enhance program visibility.

Requirements

Education

• 2+ years of equivalent work experience in sales, account management, or aerospace distribution may be considered.
• Additional certifications in sales, contract negotiation, or aerospace standards (e.g., AS9100, ISO 9001) are a plus.

Skills

• Industry Knowledge: Expertise in aerospace hardware, including fasteners, bearings, and electronic components.
• Sales & Negotiation: Proven ability to drive B2B sales, negotiate contracts, and close high‑value deals with aerospace OEMs, MROs, and suppliers.
• Customer Relationship Management: Strong ability to build, maintain, and grow key accounts through proactive engagement.
• Risk & Issue Management: Strong ability to identify potential risks in supply chain operations, delivery schedules, and implement mitigation strategies.
• Market & Competitive Analysis: Ability to analyze industry trends, pricing structures, and competitor strategies.
• Communication & Presentation: Strong verbal and written communication skills for proposals, presentations, and program updates.

Physical Requirements

• Primarily office‑based, but requires travel (up to 25%) to customer sites, trade shows, and industry events.
• Ability to sit, stand, and use a computer for extended periods.
• May involve light lifting (up to 25 lb.) for product demonstrations or trade show materials.