At a Glance
- Tasks: Manage global travel operations and improve services for a top-notch employee experience.
- Company: Join BSI, a leader in creating innovative solutions with a focus on collaboration.
- Benefits: Enjoy 27 days of leave, health insurance, and flexible benefits tailored to your lifestyle.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact in the travel industry while working in a dynamic environment.
- Qualifications: Five years of travel management experience and strong communication skills required.
The predicted salary is between 51600 - 64500 £ per year.
- Location
- Covent Garden, London / Milton Keynes (Hybrid)
- About Role
We are hiring for a Travel Manager on a permanent basis, based in our Covent Garden office.
In this role you will be responsible for the effective delivery and continuous improvement of BSI's global travel operations, ensuring services are efficient, compliant, cost‑effective and aligned with business needs.
You will work closely with the Director, FBS, Head of Procurement and key stakeholders across the business to oversee the day‑to‑day management of BSI's global travel programme.
Your focus will be on supplier performance, travel policy ownership, systems management, continuous improvement initiatives, and supporting the rollout of global travel processes while ensuring an excellent employee experience and compliance with organisational standards.
Responsibilities
- Own the day‑to‑day management of BSI's global travel provider, acting as the primary point of contact.
- Manage supplier performance, resolving service issues, escalations and driving continuous improvement.
- Monitor supplier delivery against business requirements and contractual expectations.
- Support Procurement by executing sourcing outcomes and providing data for supplier negotiations and renewals.
- Analyse travel spend, booking behaviours and policy compliance to identify trends and improvement opportunities.
- Drive adoption of preferred suppliers, routes and booking behaviours.
- Own the travel configuration within Concur and the Group Travel Policy.
- Support global rollout, training, KPIs and compliance.
- To Be Successful In The Role
- Strong knowledge of the travel industry and associated travel management processes.
- Minimum five years of relevant experience.
- Experience managing senior stakeholders and supplier relationships.
- Ability to influence change across all levels of the organisation.
- Excellent communication, negotiation and relationship‑building skills.
- Exceptional attention to detail and proactive approach.
- Good standard of education including GCSE Maths and English (or equivalent).
- Business‑level English.
Benefits & Compensation
- 27 days’ annual leave
- Paid sick leave
- Bank holidays
- Health insurance
- Life insurance
- Pension plan with company contribution
- Car allowance (dependent on role)
- Income protection
- Paid maternity leave
- Paid paternity leave
- Paid parental leave
- Adoption leave
- Compassionate leave
- Paid bereavement leave
- Learning and development opportunities
- Wide range of flexible benefits that can be tailored to suit your lifestyle
- The guide salary for this role ranges from
£51,600 to £64,500 per year. Your actual pay will be based on factors including your experience and expertise.
D&I Policy
The world needs fresh thinking and new perspectives to tackle its biggest challenges.
At BSI, we’re committed to creating a collaborative environment where everyone can contribute, regardless of background, experience or outlook.
If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
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Travel Manager employer: BSI
BSI is an excellent employer for those passionate about the medical devices sector, offering a dynamic and inclusive work environment that fosters creativity and excellence. With opportunities for professional growth and development, employees can thrive while delivering impactful training solutions that enhance client performance. The remote nature of this role allows for flexibility, making it an ideal position for those seeking meaningful and rewarding employment in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Manager
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BSI who are looking for fresh talent for roles like Travel Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BSI and give you a leg up for your Travel Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Manager
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Manager role at BSI.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Manager position at BSI.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BSI.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BSI's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Manager.
How to prepare for a job interview at BSI
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BSI.
