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- Tasks: Support the sales team and enhance client service through effective communication and organisation.
- Company: Join a leading global regulatory services company with a focus on diversity and inclusion.
- Benefits: Enjoy 27 days of annual leave, health insurance, and flexible benefits tailored to your lifestyle.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team making a real impact in a highly regulated industry.
- Qualifications: 2 years of sales support experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Location: Milton Keynes, UK (Hybrid)
About the Role: This role is permanent, full-time and supports the Global Regulatory Services Business Development Team and front-line client service. The candidate should live within commuting distance to Milton Keynes and will attend the office as business needs require. You will report to the Business Development Partner Team Leader and work closely with commercial and delivery teams.
Responsibilities:
- Work with the business development and delivery teams to manage the quotation approval process and address associated queries to improve service delivery.
- Receive, prioritise and process sales briefings from the business development team.
- Process fully approved client applications (sales packs) to the operations team.
- Handle incoming phone calls, emails and manage departmental inboxes.
- Collaborate with the sales support team leader to agree on, plan, implement initiatives and monitor quality and key performance indicators.
Qualifications:
- Minimum 2 years’ sales support experience, ideally within Regulatory Services or other highly regulated industries.
- Educated to at least A-level standard or equivalent.
- Computer literate and familiar with Windows, Excel, Word; able to learn BSI systems such as Salesforce.
- Excellent interpersonal and communication skills, written and oral, both internally and externally.
- Ability to cope with pressure and meet tight deadlines.
- Proficiency in Japanese or Mandarin Chinese is preferred.
Benefits:
- 27 days annual leave.
- Paid sick leave, bank holidays, health insurance, life insurance.
- Pension plan with company contribution.
- Car allowance (dependent on role).
- Paid maternity, paternity and parental leave; adoption, compassionate and bereavement leave.
- Income protection, learning and development opportunities.
- Flexible benefits you can tailor to suit your lifestyle.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace. If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.
Sales Support Administrator employer: BSI
Contact Detail:
BSI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at BSI or similar companies. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for sales support roles. We recommend practising your answers with a friend or in front of a mirror to boost your confidence and ensure you come across as the perfect fit.
✨Tip Number 3
Showcase your skills! Bring examples of how you've improved service delivery or handled tight deadlines in previous roles. This will help us see how you can add value to our team right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at BSI.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your relevant experience in sales support and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for sales support and how your background aligns with our needs. Remember, we love a personal touch!
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you’re considered for the role. Let’s get your journey started!
How to prepare for a job interview at BSI
✨Know Your Stuff
Make sure you understand the role of a Sales Support Administrator inside out. Familiarise yourself with the quotation approval process and how it ties into service delivery. Brush up on your knowledge of sales support in highly regulated industries, as this will show you're serious about the position.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with various teams, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure. This will demonstrate your ability to handle incoming queries and manage departmental inboxes efficiently.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like prioritising sales briefings or processing client applications. Think of real-life examples from your previous experience that showcase your problem-solving skills and ability to meet tight deadlines.
✨Highlight Your Tech Savvy
Since you'll be using systems like Salesforce, make sure to mention any relevant software experience you have. If you’re familiar with Excel and Word, prepare to discuss how you've used these tools to improve efficiency in your past roles. This will show that you're ready to hit the ground running.