At a Glance
- Tasks: Lead daily operations, ensuring maintenance and logistics run smoothly while driving team performance.
- Company: Join a leading organisation in consumer product testing with a focus on innovation.
- Benefits: Enjoy flexible hours, 27 days leave, health insurance, and great learning opportunities.
- Other info: Opportunity for career growth in a supportive and engaging environment.
- Why this job: Make a real impact by improving processes and leading a dynamic team.
- Qualifications: Experience in operations, strong people management skills, and proficiency in Microsoft Office.
The predicted salary is between 40000 - 50000 £ per year.
Overview
Job title
Operations Support Manager
Location
Loughborough, UK
The Operations Support Manager will oversee the day-to-day management and delivery of activities carried out by the Operations Support teams within the Loughborough Laboratories.
This facility specializes in testing consumer products within the construction, life protection and digital & connected industries.
The role entails managing a variety of teams located on site and will report into the Head of Operations Support.
Responsibilities
- Maintenance: Ensuring all maintenance and inspection activities adhere to the CMMS schedule and compliance action plan.
Minimizing downtime, maximizing right-first-time (RFT) outcomes, while considering budget constraints.
- Logistics: Processing samples in accordance with ISO 17025 accreditation, optimizing throughput and revenue opportunities.
- Leadership: Providing leadership to the team through an engagement framework, conducting regular one-to-one sessions to address issues related to wellbeing, workload, objectives, and professional development.
- Strategic
Planning: Contribute to the formulation of strategic plans for Operations Support Team, aligning them with the overall objectives of the organization and the Product Certification business stream.
- Performance Monitoring: Develop and implement performance metrics to evaluate team performance.
- Quality Assurance: Uphold rigorous quality standards, implementing processes to review and approve project outputs before final delivery.
- Continuous Improvement: Drive continuous improvement initiatives, identifying opportunities for increased efficiency, effectiveness, and innovation.
- Travel Requirements
Occasional travel to other BSI sites, suppliers or clients will be required on a semi-regular basis.
- To be successful in the role you will have
- Experience in operational delivery encompassing maintenance, logistics, HSE, and administration functions ideally from a manufacturing environment.
- Previous experience in maintenance engineering and an electrical engineering background.
- Strong people management capabilities to handle a variety of day-to-day employee issues, as well as the ability to coach and facilitate employee development.
- Proficiency in budget management.
- Advanced proficiency in Microsoft Office.
- Note on benefits and compensation
: BSI offers a competitive total reward package including flexible working hours, 27 days annual leave, health and life insurance, pension with company contribution, income protection, paid parental leave, learning and development opportunities, and a range of flexible benefits.
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Operations Support Manager employer: BSI
BSI is an excellent employer for those passionate about the medical devices sector, offering a dynamic and inclusive work environment that fosters creativity and excellence. With opportunities for professional growth and development, employees can thrive while delivering impactful training solutions that enhance client performance. The remote nature of this role allows for flexibility, making it an ideal position for those seeking meaningful and rewarding employment in a supportive setting.
