At a Glance
- Tasks: Manage billing processes, ensuring accuracy and compliance while resolving queries.
- Company: Join a dynamic team at a leading global organisation in Milton Keynes.
- Benefits: Enjoy flexible working, generous leave, health insurance, and tailored benefits.
- Other info: Be part of a diverse workplace that values continuous improvement and development.
- Why this job: Make an impact by improving billing efficiency and enhancing customer experience.
- Qualifications: Experience in senior billing roles with strong analytical and stakeholder management skills.
The predicted salary is between 31450 - 35000 £ per year.
Job Title: Senior Billing Specialist Location: Milton Keynes, Hybrid working (2 days in office per week) Type: Permanent Salary Range: £31,450 - £35,000
Key Responsibilities
- Deliver accurate and timely invoicing and credit notes across an assigned billing portfolio, ensuring compliance with contractual, tax, and control requirements.
- Own billing performance, meeting agreed KPIs such as invoice timeliness, right‑first‑time accuracy, backlog reduction, and query resolution.
- Manage complex billing scenarios (e. g. multi‑entity, milestone, recurring and consolidated billing) ensuring correct data, approvals and documentation.
- Investigate and resolve billing queries and disputes, working cross‑functionally to identify root causes and prevent repeat issues.
- Partner with Sales, Operations and Finance teams to unblock billing dependencies, improve cash flow and enhance customer experience.
- Support month‑end and year‑end activities, including cut‑offs, accruals and audit documentation to ensure accurate revenue reporting.
- Maintain strong financial controls, ensuring billing accuracy, audit readiness and compliance with internal policies and external regulations.
- Act as a subject‑matter expert, providing guidance to peers, driving continuous improvement and supporting process standardisation and automation initiatives.
Qualifications
- Proven experience in a senior billing role, ideally within a global or shared‑services environment, handling complex billing processes.
- Strong understanding of contract‑to‑billing processes, financial controls and relevant tax regulations (e. g. VAT/GST).
- Demonstrated ability to deliver against KPIs and performance targets, focusing on accuracy and efficiency.
- Excellent stakeholder management skills, able to collaborate effectively across Sales, Finance and Operations teams.
- Solid analytical skills and attention to detail, with strong Excel capabilities (e. g. pivots and formulas).
- Experience working with financial systems (e. g. SAP or similar ERP platforms) and multi‑currency environments.
- A proactive, resilient and customer‑focused mindset, prioritising workload and delivering under pressure.
Benefits
- Flexible working and 27‑day annual leave.
- Paid sick leave, bank holidays and health insurance.
- Life insurance, pension plan with company contribution and income protection.
- Car allowance (dependent on role).
- Paid maternity, paternity, parental and adoption leave; compassionate and bereavement leave.
- Learning and development opportunities and a wide range of flexible benefits that can be tailored to your lifestyle.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
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Senior Billing Specialist in Milton Keynes employer: BSI
BSI is an excellent employer for those passionate about the medical devices sector, offering a dynamic and inclusive work environment that fosters creativity and excellence. With opportunities for professional growth and development, employees can thrive while delivering impactful training solutions that enhance client performance. The remote nature of this role allows for flexibility, making it an ideal position for those seeking meaningful and rewarding employment in a supportive setting.
