At a Glance
- Tasks: Support billing activities and handle customer inquiries in a dynamic finance team.
- Company: Join BSI, a leading business improvement company with over 100 years of experience.
- Benefits: Enjoy flexible working hours, 27 days annual leave, health insurance, and ongoing training.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Previous billing experience and strong customer service skills are essential.
- Other info: Be part of a diverse team committed to creating a sense of belonging.
The predicted salary is between 30000 - 42000 £ per year.
We exist to create positive change for people and the planet. Join us and make a difference too!
Location: Milton Keynes - 2 days per week in the office
6 month Fixed Term Contract
About the role
We are growing our Finance Team and have a fantastic opportunity for a Billing Specialist to join us initially on a 6 month fixed term contract. This is a dynamic role where you’ll support the billing activities and inquiries for our UK offices.
The ideal candidate will have worked within a fast-paced finance team with prior billing experience as you’ll be responsible for producing accurate and timely customer billing. You’ll also have exceptional customer service skills as you’ll be handling invoice queries and credit notes to ensure that revenue and debtors are accurately recorded.
Responsibilities
- Working closely with other areas of the business to ensure that billing requirements are accurately and promptly communicated.
- Logging and distributing queries to the correct area of BSI and following up as necessary to enable a speedy resolution to clients’ queries.
- Issuing pro rata and yearly AMF invoices and supporting incoming queries.
- Dealing with day-to-day correspondence from clients, ensuring prompt responses.
- To work as part of the billing team to ensure that all documents are raised promptly and accurately, and in accordance with the internal SLA’s.
Qualifications
- Previous experience within a Billing or similar finance role.
- Experience with manual billing processes.
- Proven ability to deliver a high standard of customer service in a high-volume operating business.
- Good numerical skills and experience of using Excel with the confidence to make tables and understand them.
- Excellent attention to detail.
- An aptitude to understand and assist with accounting entries.
- Ability to respond to queries politely and promptly, dealing effectively with challenging situations.
- Proactive and organised mindset in ensuring that billing is accurate to minimise queries or errors.
Benefits
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development as well as 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, parental leave, adoption leave, compassionate leave, paid bereavement leave, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Please note: BSI are unable to provide visa sponsorship for this vacancy.
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
Billing Specialist (6 Month FTC) in Milton Keynes employer: BSI
Contact Detail:
BSI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Specialist (6 Month FTC) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Billing Specialist role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common billing scenarios and be ready to discuss how you've handled similar situations in the past. Show off your customer service skills and attention to detail – they’re key for this role!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience with manual billing processes and how you’ve resolved invoice queries. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at BSI!
We think you need these skills to ace Billing Specialist (6 Month FTC) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your billing experience and customer service skills. We want to see how your background fits with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Billing Specialist role and how you can contribute to our Finance Team. Keep it friendly and professional!
Show Off Your Attention to Detail: Since accuracy is key in billing, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so let that shine through in your application!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be one step closer to joining our dynamic team at BSI!
How to prepare for a job interview at BSI
✨Know Your Numbers
As a Billing Specialist, you'll need to demonstrate your numerical skills. Brush up on your Excel abilities and be ready to discuss how you've used spreadsheets in previous roles. Prepare examples of how you’ve handled billing processes accurately and efficiently.
✨Customer Service is Key
Exceptional customer service skills are crucial for this role. Think of specific instances where you've resolved client queries or handled challenging situations. Be prepared to share these stories during the interview to showcase your ability to maintain professionalism under pressure.
✨Understand the Role
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your previous experience aligns with the tasks of logging queries, issuing invoices, and ensuring timely billing. This shows that you’re not just interested in the job, but you understand what it entails.
✨Be Proactive and Organised
The ideal candidate should have a proactive mindset. Prepare to talk about how you stay organised in a fast-paced environment. Share strategies you use to minimise errors and ensure accuracy in billing, as this will highlight your suitability for the role.