At a Glance
- Tasks: Support billing activities and handle customer inquiries for UK and EU offices.
- Company: Join BSI, a dynamic finance team in an international environment.
- Benefits: Enjoy flexible hours, 27 days leave, health insurance, and ongoing training.
- Other info: Proactive role with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring accurate billing and exceptional customer service.
- Qualifications: Experience in billing, strong numerical skills, and excellent attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Location: Milton Keynes (hybrid)
We have a fantastic opportunity on the Finance Team at BSI for a Billing Specialist to join us on a permanent basis. This is a dynamic role where you’ll support the billing activities and inquiries for our UK and EU offices. Ideally, you will have worked within a fast-paced finance team with prior billing experience as you’ll be responsible for producing accurate and timely customer billing. You’ll also have exceptional customer service skills as you’ll be handling invoice queries and credit notes to ensure that revenue and debtors are accurately recorded.
Responsibilities
- Working closely with other areas of the business to ensure that billing requirements are accurately and promptly communicated.
- Logging and distributing queries to the correct area of BSI and following up as necessary to enable a speedy resolution to clients’ queries.
- Issuing pro rata and yearly AMF invoices and supporting incoming queries.
- Dealing with day-to-day correspondence from clients, ensuring prompt responses.
- To work as part of the billing team to ensure that all documents are raised promptly and accurately, and in accordance with the internal SLA’s.
Qualifications
- Proven ability to deliver a high standard of customer service in a high-volume operating business.
- Good numerical skills and experience of using Excel with the confidence to make tables and understand them.
- Excellent attention to detail.
- An aptitude to understand and assist with accounting entries.
- Ability to respond to queries politely and promptly, dealing effectively with challenging situations.
- Proactive and organised mindset in ensuring that billing is accurate to minimise queries or errors.
Benefits
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development as well as 27 days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
Please note: BSI is unable to provide visa sponsorship for this vacancy. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Billing Specialist in Milton Keynes employer: BSI
BSI is an exceptional employer that values its employees by offering a competitive total reward package and a dynamic work environment in Milton Keynes. With flexible working hours, extensive training and development opportunities, and a strong commitment to diversity and inclusion, BSI fosters a supportive culture where Billing Specialists can thrive and grow in their careers while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Specialist in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who might know about billing roles. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills. Think of examples where you’ve handled queries or resolved issues effectively. We want to see how you shine in high-pressure situations!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows you’re keen and professional.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles we have available, including those exciting billing positions.
We think you need these skills to ace Billing Specialist in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your billing experience and customer service skills. We want to see how your background fits with the dynamic role we have at BSI, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Billing Specialist position and how your proactive mindset will help us maintain accurate billing processes. Keep it friendly and professional!
Show Off Your Excel Skills:Since good numerical skills and Excel experience are key for this role, mention any specific projects or tasks where you’ve used Excel effectively. We love seeing candidates who can confidently handle data and create tables!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at BSI
✨Know Your Numbers
As a Billing Specialist, you'll need to demonstrate your numerical skills. Brush up on basic accounting principles and be ready to discuss how you've used Excel in previous roles. Maybe even prepare a few examples of how you’ve tackled billing issues or improved processes.
✨Customer Service is Key
Exceptional customer service skills are crucial for this role. Think of specific instances where you've handled challenging queries or resolved disputes effectively. Be prepared to share these stories during the interview to showcase your ability to maintain professionalism under pressure.
✨Attention to Detail Matters
This position requires a keen eye for detail. Before the interview, review your past work to identify times when your attention to detail made a difference. You might want to mention any systems or checks you implemented to ensure accuracy in billing.
✨Be Proactive and Organised
The job description highlights the need for a proactive mindset. Prepare to discuss how you prioritise tasks and manage your time effectively. Consider sharing examples of how you’ve streamlined processes or improved efficiency in your previous roles.
