Testing Team Manager in Loughborough

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: Loughborough, Leicestershire

Job Type: Full-time, Permanent (37 hours per week)

Salary Package: Generous basic salary + 10% bonus + excellent benefits.

At a landmark moment in our history, BSI is celebrating 125 years of shaping standards, building trust, and enabling safer products, services and systems across the world. From the creation of the world’s first national standards body in 1901 to our role today as a global leader in certification, testing and assurance, BSI has consistently set the benchmark for quality, safety and innovation.

As we continue to grow our electrical product testing capability, we are seeking a Testing Team Manager to lead, develop and strengthen our laboratory operations in Loughborough. This is a pivotal leadership role responsible for the day-to-day operational management of a high-performing electrical testing team of circa 15 engineers. You will play a central role in driving workload management, quality of output, operational efficiency and continuous improvement, while developing people capability and building a culture of excellence. Reporting into the Global Laboratory Manager, you will act as the operational backbone of the laboratory ensuring delivery, standards, and performance, while helping to shape the future growth and capability of BSI’s electrical testing services.

Key Responsibilities:

• Lead, motivate and develop a skilled team of test engineers, creating a high-performance, quality-driven culture.
• Own daily laboratory operations, ensuring testing activities are delivered safely, efficiently, on time and to the highest quality standards.
• Manage workload planning, scheduling, resourcing and prioritisation to optimise capacity, flow and delivery performance.
• Drive compliance with ISO 17025 and associated management systems through robust processes, governance and documentation.
• Maintain exceptional audit readiness and lead the resolution of findings and non-conformances.
• Champion continuous improvement initiatives to enhance efficiency, quality, throughput and operational resilience.
• Ensure health, safety and wellbeing are embedded in all laboratory activities.
• Use operational data, KPIs and reporting to inform decisions and performance improvements.
• Act as a trusted leader and technical support for the team, providing guidance, coaching and development.

Key Performance Indicators:

• Consistent on-time delivery of daily and weekly testing programmes.
• High-quality output with minimal NCRs and zero overdue NCRs.
• Strong audit outcomes with no critical findings.
• Achievement of testing revenue targets and control of operational costs.
• High team engagement, strong retention and positive culture.
• Effective implementation of business change and new operational initiatives.

Required Skills & Experience:

• Relevant technical qualification (HNC/HND, degree, or equivalent experience).
• Experience leading or managing technical teams in a laboratory, testing, engineering or production environment.
• Strong leadership capability with proven people management experience.
• Excellent organisational and workload management skills.
• Strong communication and stakeholder engagement skills.
• Structured, improvement focused mindset with high attention to quality and detail.
• Electrical awareness or technical understanding to support, guide and develop the testing team.
• Commitment to continuous improvement, operational excellence and team development.

Desirable Skills & Experience:

• Experience in electrical product testing, certification or conformity assessment environments.
• Knowledge of ISO 17025 (or similar quality management systems).
• Process improvement and operational optimisation experience.
• Data reporting and performance analysis capability.
• H&S or quality training (e.g. IOSH or similar).
• Leadership potential to grow into broader operational or strategic responsibilities.

Why Join BSI?

This is more than a management role; it is an opportunity to shape the future of electrical product testing within one of the world’s most respected certification and standards organisations. As BSI celebrates 125 years of impact, this role offers the chance to:

• Build and lead a high-performing technical team.
• Influence the growth and capability of our electrical testing services.
• Be part of a global organisation with an unmatched legacy in quality, safety and trust.
• Help shape the next chapter of BSI’s success story.

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training, and development with the inclusion of Annual Bonus, Contribution Based Pension, Private Healthcare, 27 Days Annual Leave + Bank Holidays, Income Protection & Life Assurance.

About Us: BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors – including automotive, aerospace, built environment, food and retail, and healthcare – BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between – to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.