Job Title: Product Certification Auditor (Client Manager) Reports to: Operations Manager in UK Location: UK - Home based (Remote Position) Purpose of the position: As the face of BSI, the role of the Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment the Client Manager compiles a business report and presents this to the client. Context / Dimensions: The scope of the position will typically cover clients within the region of the role holder however some wider UK delivery may be required. The role is home-based. Are you ready to be part of a world-renowned organization with nearly 120 years of innovation, growth, and industry leadership? Do you have a passion enabling organisations to continue maintaining high standards of compliance? At BSI, we are looking for a Built Environment Auditor to play a key role in maintaining product excellence. In this role, you’ll conduct product certification assessments across varied environments, ensuring compliance with BSI’s rigorous certification schemes and Kitemark standards. We are seeking professionals to deliver Building Information Modelling (BIM) related product assessment in accordance with ISO 19650 framework. Previous auditing experience is a plus, as well as expertise in quality management systems (ISO 9001). Experience with PAS 2080 (Carbon Management in Infrastructure) would also be a distinct benefit. Essential Responsibilities: * Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate * Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. * Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. * Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. * Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. * Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested * Plan/schedule workloads to make best use of own time and maximise revenue-earning activity. * Responsible for attending any required training and following all procedures/processes/policies within BSI for management of clients, management of a home based office, use of BSI equipment and communication both internal and external to the organization * Must be willing to go through extensive onboarding plan in order to reach Lead Assessor status through the prescribed program (based on the knowledge, skills and experience they have as well as the requirements of the appropriate schemes) * Must be able to demonstrate knowledge and skills, to include preparation for and taking standardized assessments related to knowledge and application of audit practices * Responsible for managing a portfolio of assigned clients based on location and a match of qualifications and client contract requirements * Responsible for contacting clients and scheduling the visits, planning the assessments, making travel plans, conducting the assessments and reporting and managing the results in an efficient manner. * Responsible for monitoring the client accounts to ensure that records, visit cycle, invoicing and other related matters are properly dealt with to assure client satisfaction is maintained * Responsible for leading teams, when necessary, and mentoring and coaching new or inexperienced colleagues as needed to meet the business needs * Any other assignments as needed to meet assessment delivery business objectives. Education/Qualifications: * A minimum of 4 years’ industry experience gained within BIM, Built Environment, Construction or similar industry sector * Expertise across ISO 19650, Building Information Modelling (BIM) Framework * Experience with PAS 2080 Carbon Management in Infrastructure would be desirable * Previous experience in 3rd party external auditing, against standards * Can travel frequently * Knowledge of quality management system (ISO 9001) auditing practices
Product Certification Auditor-BIM / Digital Construction in London employer: BSI
BSI is an exceptional employer that champions positive change for both people and the planet, offering a dynamic work culture in the vibrant locations of Covent Garden and Milton Keynes. With a strong commitment to employee growth, BSI provides extensive training opportunities, flexible working arrangements, and a comprehensive benefits package, including generous leave policies and health insurance, ensuring that every team member can thrive while making a meaningful impact on global standards and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Product Certification Auditor-BIM / Digital Construction in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like BSI, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Product Certification Auditor-BIM / Digital Construction at BSI.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at BSI
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
