Group Sustainable Operations Manager in London

We exist to create positive change for people and the planet. Join us and make a difference too!

About the role:

We are hiring a Group Sustainable Operations Manager to lead the delivery of BSI’s operational sustainability and net zero strategy across our global footprint. This role is accountable for delivery, not just design - translating plans into implemented actions with measurable outcomes. You’ll work across multiple functions and regions to drive decarbonisation, improve sustainability data and reporting, and embed environmental responsibility into day-to-day operations. If you're a delivery-focused sustainability leader who thrives on accountability, cross-functional coordination, and measurable change, this role offers a rare opportunity to make a global impact from day one.

Location expectation: This is a remote role, with the expectation to visit UK operational sites 2–3 days per month for purposeful presence - supporting decarbonisation discussions with key stakeholders including Property and Facilities teams. Key sites include Covent Garden, Milton Keynes, Hemel Hempstead, and Loughborough.

Key Responsibilities:

• Lead the delivery of BSI’s operational sustainability and decarbonisation strategy, translating strategy into clear, time-bound implementation plans across Scopes 1, 2 and priority Scope 3 categories.
• Day to day management of BSI’s pathway to net zero, including energy, travel, supply chain, and internal carbon budgets, working with global Functions and Divisions to track performance against annual targets and milestones.
• Provide technical expertise in GHG accounting (ISO 14064-1), supporting audit readiness and data assurance.
• Engage confidently with senior stakeholders, proactively resolving blockers and holding delivery owners to account.
• Embed sustainability into operational decision-making, capital planning, and governance frameworks.
• Support circular economy, water, and biodiversity performance reporting and improvement.
• Analyse sustainability data to identify insights, trends, and improvement opportunities.
• Manage workstreams independently while supporting the Group Head of Sustainable Operations.
• Experience working with complex Scope 3 categories where delivery relies on influence, governance, and change rather than direct control.

To be successful in the role, you will have:

• Demonstrated experience delivering decarbonisation and sustainability outcomes (not just strategy design).
• Strong stakeholder and project management skills leading cross-functional teams.
• Hands-on experience with ISO 14064-1 (or demonstrable equivalent practical experience), particularly for audit or assurance.
• Proven ability to manage and interpret complex sustainability and complex data, with strong proficiency in Microsoft Excel and data validation techniques.
• Strong communication skills - able to translate data into practical insights and influence action.
• A proactive, collaborative, and delivery-focused approach.

Desirable:

• ISO 14064-1 Practitioner or Lead Auditor certification (or equivalent).
• Experience in global, matrixed organisations.
• Experience using sustainability data, carbon accounting or reporting platforms.
• Background in sustainability reporting, disclosure, and verification.
• Degree in environmental science, sustainability, or engineering (or relevant equivalent experience).

Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27 days’ annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next. We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe. Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives. We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do. We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work. If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process.