At a Glance
- Tasks: Coordinate and deliver exceptional tutor training while managing schedules and relationships.
- Company: Join BSI, a leader in business improvement and standards with a positive impact.
- Benefits: Hybrid working, competitive salary, and opportunities for personal development.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a difference by supporting tutors and enhancing training delivery.
- Qualifications: Experience in coordination, strong organisational skills, and a proactive problem-solver.
The predicted salary is between 31500 - 38500 £ per year.
We exist to create positive change for people and the planet. Join us and make a difference too!
Location: Milton Keynes, Warsaw or Madrid
Working Model: Hybrid
If you thrive on handling competing priorities, solving problems, and building strong working relationships, then this could be the perfect opportunity for you!
About The Role
As a Delivery Excellence Coordinator, you'll be at the heart of our training operations where you will help plan, coordinate, and deliver exceptional tutor training and delivery days. You'll take ownership of tutor scheduling, ensuring the right people are in the right place at the right time by matching tutor expertise, client requirements, budgets and geographical locations.
Examples Of What You'll Be Doing
- Partnering with Tutors, Sales teams and other internal stakeholders to ensure seamless training delivery.
- Managing and coordinating tutor diaries, responding quickly and effectively to scheduling requests.
- Planning and allocating workload for non-delivery days, including personal development activities.
- Maintaining accurate data and records across Excel and internal systems.
- Monitoring and achieving Service Level Agreements (SLAs), KPIs and monthly delivery targets.
- Identifying and resolving scheduling challenges before they impact delivery.
What We’re Looking For
You’ll have previous experience in a coordination, scheduling or planning role where organisation and prioritisation have been key to your success. Alongside this, you’ll also bring:
- The ability to build strong and credible relationships with a variety of stakeholders.
- A proactive approach and natural problem-solving ability.
- The confidence to work independently while collaborating effectively within a team.
- The ability to stay calm, focused and positive in a busy, fast-moving environment.
- Excellent attention to detail.
- Exceptional organisational and time management skills.
- Previous experience of working towards KPIs and targets.
Language Requirements
Fluency in English with additional European languages preferred: Spanish, Polish, German and/or Dutch.
Salary Range
The advertised salary range reflects the level, scope and responsibilities of the role. Starting salary within the range will be determined based on experience, skills, market considerations and alignment with internal equity principles.
- UK: 26,775 – 31,500 GBP per annum.
- Spain: 27,200 - 32,000 Euro per annum.
- Poland: 77,350 - 91,000 PLN per annum.
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organisation all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Delivery Excellence Coordinator employer: BSI
BSI is an excellent employer for those passionate about the medical devices sector, offering a dynamic and inclusive work environment that fosters creativity and excellence. With opportunities for professional growth and development, employees can thrive while delivering impactful training solutions that enhance client performance. The remote nature of this role allows for flexibility, making it an ideal position for those seeking meaningful and rewarding employment in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Excellence Coordinator
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Delivery Excellence Coordinator at BSI!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like BSI or be willing to refer you for that Delivery Excellence Coordinator position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from BSI who’s on the lookout for their next Delivery Excellence Coordinator star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Delivery Excellence Coordinator role at BSI!
We think you need these skills to ace Delivery Excellence Coordinator
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at BSI. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at BSI
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at BSI. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
