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- Tasks: Coordinate and support a team of volunteers to represent consumer interests in British Standards.
- Company: Join CPIN, an independent organisation dedicated to empowering consumers since 1951.
- Benefits: Make a real-world impact, enhance your CV, and receive training with expenses covered.
- Why this job: Be part of a mission-driven team making positive changes for consumers and the planet.
- Qualifications: Passion for consumer protection, excellent communication skills, and strategic thinking required.
- Other info: Flexible role requiring 2-3 days per month, perfect for students looking to gain experience.
The predicted salary is between 36000 - 60000 £ per year.
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We exist to create positive change for people and the planet. Join us and make a difference too!
The Consumer and Public Interest Network (CPIN) is seeking a Coordinator to join its team to ensure the consumer voice is heard in British Standards.
CPIN is an independent organization that exists to empower and protect consumers through effective consumer representation in British Standards. Established in 1951, CPIN operates with financial support from the British Standards Institution (BSI) and government, and a dedicated Secretariat based in the BSI Consumer Policy team.
CPIN comprises more than 50 volunteers, who are trained experts in consumer issues and participate in the development of standards to:
- highlight key consumer issues
- address real problems
- minimize the risk of consumer harm
- make a positive difference to consumers’ lives.
CPIN has five priority areas:
Consumer Safety, Digital, Inclusion, Services, and Sustainability.
The Role
CPIN Coordinators play a vital role in managing teams of CPIN volunteers, representing consumer interests across standards—from childcare articles to vulnerability requirements and AI. They engage proactively with their representatives to provide guidance and support, helping them be effective in their roles.
Coordinators work closely as a team to oversee CPIN’s work strategically, prioritizing activities where consumers are at greatest risk of harm and where CPIN can drive positive impact.
They contribute to CPIN governance through collaboration with the CPIN Steering Group, supporting CPIN’s goals and strategic objectives, and delivering on its mission.
Requirements
Applicants should:
- Have enthusiasm for engaging with and supporting volunteers
- Be passionate about consumer protection
- Have a good understanding of consumer issues
- Possess excellent communication skills
- Be self-motivated and organized
- Have the ability to think strategically
The role involves 2-3 days per month, including monthly Coordinators’ meetings and regular liaison with your team of Representatives.
For more details, please see the accompanying ‘CPIN Coordinator Role and Responsibilities’ document.
Benefits of the role include:
- Real-world impact—contributing to standards that improve products and services
- Building knowledge, skills, and enhancing your CV through involvement in standards development
- Networking with experts and stakeholders within CPIN and the broader standards community
- Training and professional development—no prior experience necessary
- Honorarium—recognition for your contribution, with expenses paid
If you would like to know more, please contact BSI’s Consumer team at [contact info].
About Us
BSI is a business improvement and standards company with a positive societal impact for over a century. We partner with over 77,500 clients in 195 countries and engage a global community of experts, industry and consumer groups, organizations, and governments.
Utilizing expertise across sectors—including automotive, aerospace, built environment, food, retail, and healthcare—BSI helps organizations fulfill their purpose and address societal issues such as climate change and digital trust.
BSI is an Equal Opportunity Employer committed to diversity and inclusion.
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CPIN Coordinator employer: BSI
Contact Detail:
BSI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPIN Coordinator
✨Tip Number 1
Familiarise yourself with the key consumer issues that CPIN focuses on, such as consumer safety and digital inclusion. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former CPIN volunteers and coordinators. They can provide valuable insights into the role and the organisation's culture, which can be beneficial when discussing your fit for the position.
✨Tip Number 3
Demonstrate your passion for consumer protection by staying updated on recent developments in consumer rights and standards. Being able to discuss current events or changes in legislation can set you apart from other candidates.
✨Tip Number 4
Prepare to showcase your organisational and strategic thinking skills. Think of examples from your past experiences where you've successfully managed teams or projects, as these will be crucial in the coordinator role.
We think you need these skills to ace CPIN Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the CPIN Coordinator role. Read through the job description carefully and note the key responsibilities and requirements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your enthusiasm for consumer protection and any previous volunteer or leadership roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for consumer issues and your ability to engage with volunteers. Use specific examples to demonstrate your communication skills and strategic thinking.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at BSI
✨Show Your Passion for Consumer Protection
Make sure to express your enthusiasm for consumer rights and protection during the interview. Share any personal experiences or insights that highlight your commitment to making a positive impact in this area.
✨Demonstrate Your Team Management Skills
As a CPIN Coordinator, you'll be managing volunteers. Be prepared to discuss your experience in leading teams, how you motivate others, and your approach to supporting volunteers in their roles.
✨Understand Key Consumer Issues
Familiarise yourself with current consumer issues relevant to CPIN's priority areas. Being able to discuss these topics intelligently will show your understanding and readiness to engage with the role effectively.
✨Prepare Questions for the Interviewers
Have thoughtful questions ready to ask the interviewers about CPIN's goals and challenges. This demonstrates your strategic thinking and genuine interest in contributing to the organisation's mission.
