At a Glance
- Tasks: Lead change communications for a large-scale transformation programme and create impactful messaging.
- Company: Join BSI, a forward-thinking organisation committed to diversity and inclusion.
- Benefits: Enjoy flexible working, generous leave, health insurance, and tailored benefits.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Make a real difference in driving change and shaping communication strategies.
- Qualifications: Experience in change communications and strong strategic thinking skills required.
The predicted salary is between 60000 - 75000 £ per year.
Location: The Acre, Covent Garden - Hybrid
Type: 12 Month Fixed Term Contract
Overview
As the Change Communications Lead, you will play a critical role in ensuring successful change implementation. You will lead the planning, shaping, and delivery of communication supporting the successful roll‑out and adoption of change programmes across BSI. You will bring experienced strategic thinking to large‑scale change, showcasing best practice and championing the role of communications and engagement in delivering and embedding transformation. This is a programme‑wide role within a large, multi‑year transformation consisting of multiple inter‑connected projects. The Change Communications Lead will own and drive communications across the full programme, ensuring a coherent and joined‑up narrative across all phases and projects. Working closely with the Change Lead, Programme Leadership Team and Project Leadership, as well as across Business, Technology and external partners, the role will set the strategic approach to change communications for the programme while also leading day‑to‑day delivery. This includes developing core narratives, supporting business briefings, creating materials, managing channels, and supporting key milestones, releases and readiness activities. This role requires someone who can operate credibly at a senior level, influence and advise leaders, and equally ‘roll up their sleeves’ to deliver practical, high‑quality communications in a fast‑moving, complex programme environment.
Responsibilities
- Own the change communications approach at programme level, ensuring alignment and consistency across multiple projects, phases and delivery horizons.
- Lead the development and delivery of change communication strategies alongside tactical delivery, aligning communications to organisational and programme goals.
- Collaborate with the programme team to define the core narrative and key messaging ensuring a consistency and clarity of messaging across various channels.
- Lead the development and execution of change communication campaigns, utilizing a mix of communication channels.
- Create and deliver communications assets (e.g. briefings, emails, intranet pages, packs, updates, FAQs, toolkits) and manage channels day‑to‑day to ensure timely, practical and high‑quality delivery.
- Provide strategic counsel and coaching to senior leaders and project sponsors, enabling clear, confident communication and effective change messaging and engagement with colleagues and stakeholders.
- Monitor and evaluate the effectiveness of change communications using insights, metrics and feedback to measure impact and identify opportunities for continuous improvement.
- Act as a liaison between internal programme stakeholders, our delivery partner and the wider organisation, providing timely and accurate communications of change‑related updates.
- Manage and collaborate with a team of Change Communication professionals, providing guidance, support and fostering their professional growth.
Qualifications
- Extensive experience leading change communications within large, complex transformation programmes.
- Demonstrable line management experience.
- Strong strategic capability, with the ability to create and translate strategy into clear, actionable and high‑quality communications.
- A hands‑on delivery mindset, comfortable producing communications and managing channels as well as leading at a senior level.
- Strong experience across a variety of channels (mail chimp, share point, teams, viva engage etc).
- Proven experience adapting communications to varying audiences.
- Previous experience in culture and behavioural change would be highly beneficial.
Benefits
We offer flexible working, as well as 27‑days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Change Communications Lead employer: BSI
At BSI, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Covent Garden. Our commitment to employee growth is reflected in our extensive benefits package, which includes flexible working arrangements, generous leave policies, and tailored learning opportunities. Join us to be part of a diverse and inclusive culture where your contributions to meaningful change are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Change Communications Lead
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at BSI or have experience in change communications. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Showcase your skills! Prepare a portfolio of your previous change communication projects. Highlight your strategic thinking and hands-on delivery mindset. This will help us see how you can bring value to our team.
✨Tip Number 3
Be ready for the interview! Research BSI’s recent change initiatives and think about how your experience aligns with their goals. We love candidates who can demonstrate their understanding of our mission and how they can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at BSI.
We think you need these skills to ace Change Communications Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in change communications. We want to see how your skills align with the role of Change Communications Lead, so don’t hold back on showcasing your strategic thinking and hands-on delivery mindset!
Showcase Your Experience:When detailing your previous roles, focus on specific examples where you’ve led change communications in complex environments. We love seeing real-life applications of your skills, so share those success stories that demonstrate your ability to influence and engage stakeholders.
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the Change Communications Lead position. Plus, it’s super easy to do!
How to prepare for a job interview at BSI
✨Know Your Change Communication Strategies
Before the interview, brush up on various change communication strategies. Be ready to discuss how you would align communications with organisational goals and how you've successfully implemented similar strategies in the past.
✨Showcase Your Hands-On Experience
Prepare examples that highlight your hands-on experience in delivering high-quality communications. Discuss specific channels you've used, like Mailchimp or SharePoint, and how you tailored messages for different audiences.
✨Demonstrate Strategic Thinking
Be prepared to talk about how you translate strategic objectives into actionable communication plans. Think of a time when you had to influence senior leaders and how you approached that situation.
✨Engage with Real Scenarios
Anticipate questions about real-life scenarios you might face in the role. Consider how you would manage communications during a significant change event and be ready to share your thought process and potential challenges.
