Sales Support Administrator

We have an exciting opportunity for a Sales Support Administrator to join us on a permanent, full-time basis. The ideal candidate would be within a commutable distance to our HQ in Milton Keynes as there would be a requirement to attend the office based on business need. The focus of this role is to provide administrative commercial support to the Global Regulatory Services Business Development Team and front-line client service. You will report to the Business Development Partner Team Leader and work closely with key stakeholders, namely the commercial and delivery teams.

Responsibilities:

• To work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients.
• Receive, prioritise and process sales briefings received from the business development team.
• Process fully approved client applications (sales packs) to operations team for delivery.
• To receive and handle incoming phone calls, emails and manage departmental inboxes.
• To work with sales support team leader to agree, plan, implement initiatives and monitor quality of work and key performance indicators.

To be successful in the role, you will have:

• Minimum 2 years’ sales support experience ideally within Regulatory Services or other highly regulated industries also welcome.
• Educated at least to A level standard or equivalent.
• Computer literate and familiar with commonly used software tools (e.g. Windows, Excel, Word) and ability to learn BSI systems e.g. Salesforce.
• Excellent interpersonal and communication skills, both written and oral, internally and externally.
• Ability to cope with pressure and meet tight deadlines.

At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe. Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives. We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.

We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.

D&I Policy

The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.

If you have a disability or a health condition, please let us know if you need any reasonable adjustments to the recruitment process.

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.