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- Tasks: Lead a team to ensure accurate and timely billing across EMEA client ledgers.
- Company: Join BSI, a global leader in business improvement and sustainability.
- Benefits: Enjoy flexible working, competitive pay, and 27 days of annual leave.
- Why this job: Make a positive impact while developing your leadership skills in finance.
- Qualifications: Experience in billing or finance operations with strong team management skills.
- Other info: Be part of a diverse community dedicated to creating a better world.
The predicted salary is between 42000 - 84000 £ per year.
We exist to create positive change for people and the planet. Join us and make a difference too!
Location: Milton Keynes (Hybrid: 2 days in-office)
About the role
We are looking for an experienced EMEA Billing Team Leader to join BSI’s Finance Business Services team. In this role you will lead the delivery of accurate, timely and compliant customer invoicing and credit note activity across a portfolio of EMEA client ledgers. Reporting to the EMEA Billing Manager, you will manage a team of Billing Specialists and Senior Billing Specialists, ensuring billing activity is prioritised effectively, service levels are met and strong controls and governance are maintained across multiple countries. You will work closely with Sales, Operations, Contracting, Master Data, Credit & Collections and Finance teams to deliver high quality billing while improving processes and preventing downstream issues such as disputes or delayed payments. This is a great opportunity for a finance professional who enjoys team leadership, operational excellence and improving billing processes in a multi country environment.
Responsibilities
- Lead the day to day delivery of EMEA billing operations, ensuring invoices and credit notes are accurate, timely and compliant
- Manage and develop a team of Billing Specialists and Senior Billing Specialists, providing coaching, performance management and development support
- Translate priorities from the EMEA Billing Manager into daily and weekly team plans, ensuring work is prioritised and delivered on time
- Monitor and deliver key billing KPIs including invoice timeliness, right first time accuracy, backlog levels and credit note volumes
- Ensure invoices and credit notes are raised in accordance with contract terms, pricing structures, tax requirements and statutory regulations
- Oversee billing queries and disputes, ensuring issues are resolved quickly and root causes are addressed
- Ensure compliance with local statutory invoicing rules, VAT and indirect tax requirements across multiple EMEA countries
- Maintain strong billing controls including approvals, documentation standards and evidence retention
- Support month end and year end billing activities including cut offs, backlog management and financial reporting inputs
- Partner with Credit & Collections, Cash Application and Operations teams to prevent billing errors and improve cash flow outcomes
- Identify opportunities to improve processes, standardise workflows and support ERP or Order to Cash transformation initiatives
- Ensure high standards of billing quality through regular quality assurance and team coaching
To be successful in the role you will have
- Previous experience within Billing, Accounts Receivable or Finance Operations, ideally within a team leadership role
- Experience managing billing teams and delivering results against operational KPIs
- Strong understanding of complex billing processes including contracts, pricing structures and invoicing requirements
- Experience working across multiple currencies, countries or international ledgers
- Knowledge of VAT, indirect tax or statutory invoicing requirements
- Strong stakeholder management skills with the ability to partner with Sales, Operations and Finance teams
- Strong Excel skills including pivot tables and formulas
- Experience working with finance systems such as SAP or similar ERP platforms
- Strong attention to detail and the ability to manage competing deadlines in a fast paced environment
- AAT or equivalent finance qualification is desirable
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
EMEA Billing Team Leader in Milton Keynes employer: BSI Companies
Contact Detail:
BSI Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Billing Team Leader in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable answering common questions and discussing your experience. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to create positive change.
We think you need these skills to ace EMEA Billing Team Leader in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the EMEA Billing Team Leader role. Highlight your experience in billing, team leadership, and any relevant finance qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission of creating positive change. Keep it concise but impactful!
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've improved processes or led successful teams. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at BSI!
How to prepare for a job interview at BSI Companies
✨Know Your Numbers
As a potential EMEA Billing Team Leader, it's crucial to brush up on your understanding of billing processes, especially around invoicing and credit notes. Familiarise yourself with key metrics like invoice timeliness and accuracy rates, as these will likely come up in conversation.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience managing teams. Think of specific examples where you’ve successfully led a team through challenges or improved processes. Highlight how you’ve coached team members to meet KPIs and fostered a collaborative environment.
✨Understand the Compliance Landscape
Since this role involves navigating multiple countries' invoicing rules and VAT requirements, do some research on the compliance aspects relevant to the EMEA region. Being able to speak knowledgeably about these regulations will demonstrate your readiness for the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about their current billing processes, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.