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- Tasks: Lead the EMEA Billing team, ensuring accurate and timely invoicing across the region.
- Company: Join BSI, a global leader in business improvement and sustainability.
- Benefits: Enjoy flexible working, competitive salary, 27 days leave, and comprehensive health benefits.
- Other info: Be part of a diverse team committed to positive change and continuous improvement.
- Why this job: Make a real impact on global challenges while developing your career in finance.
- Qualifications: Experience in billing management and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
We exist to create positive change for people and the planet. Join us and make a difference too!
Location: Milton Keynes (Hybrid: 2 days in-office)
About the role: We are looking for an experienced EMEA Billing Manager to lead our regional Billing function within Finance Business Services. This is a key leadership role accountable for the accurate, timely and compliant generation of invoices and credit notes across an assigned EMEA portfolio. You will play a critical part in protecting revenue, supporting cash flow, reducing billing defects and enhancing client experience through strong governance and quality control. Reporting to the OTC Tower Lead, you will lead and develop EMEA Billing Team Leaders, drive KPI performance, and partner closely with Sales, Operations, Finance, Credit & Collections and Master Data to ensure billing excellence across the region. This role combines operational leadership, financial control, stakeholder partnering and continuous improvement within a global OTC structure.
Responsibilities:
- Lead and develop EMEA Billing Team Leaders, ensuring strong performance, engagement and delivery against KPIs
- Own billing accuracy, timeliness and credit note governance across the EMEA portfolio
- Drive right-first-time billing, defect reduction and revenue protection initiatives
- Monitor and improve key metrics including SLA performance, backlog, credit notes, billing queries and cycle time
- Ensure invoices and credit notes comply with contracts, pricing agreements and VAT/tax regulations
- Oversee complex billing models including consolidated, milestone, recurring and multi-entity billing
- Act as senior escalation point for complex or high-risk billing disputes
- Partner with Credit & Collections to support faster cash collection and dispute prevention
- Support month-end and year-end activities including billing cut-offs, accrual inputs and revenue substantiation
- Maintain strong internal controls, audit readiness and documentation standards
- Contribute to ERP and OTC transformation initiatives as the EMEA Billing SME
- Drive standardisation, automation and continuous improvement across billing processes
To Be Successful in the Role, You Will Have:
- Strong knowledge of contract-to-billing translation, VAT/GST and local tax compliance
- Experience managing complex billing across multiple currencies and regions
- Proven track record of delivering KPIs and driving measurable process improvements
- Experience leading and developing teams, including performance management
- Experience working closely with Sales, Operations, Finance and other cross-functional teams
- Strong analytical skills with the ability to identify trends and implement sustainable fixes
- Good Excel capability (including pivots and formulas)
- Working knowledge of financial systems (SAP experience desirable)
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
EMEA Billing Manager employer: BSI Companies
Contact Detail:
BSI Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Billing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an EMEA Billing Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission to create positive change and think about how your experience aligns with that. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to billing accuracy and team leadership. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace EMEA Billing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the EMEA Billing Manager role. Highlight your leadership experience, billing accuracy, and any relevant financial systems knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for creating positive change and how your background aligns with our mission. Don’t forget to mention your experience in managing complex billing processes!
Showcase Your Achievements: Quantify your successes! Use numbers to demonstrate how you’ve driven KPIs or improved processes in previous roles. This helps us see the impact you could have on our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining the BSI family!
How to prepare for a job interview at BSI Companies
✨Know Your Numbers
As an EMEA Billing Manager, you'll need to demonstrate your strong analytical skills. Brush up on key metrics related to billing accuracy and compliance, and be ready to discuss how you've improved these in past roles. Show them you can drive KPI performance!
✨Master the Compliance Game
Familiarise yourself with VAT/GST regulations and local tax compliance. Be prepared to explain how you've navigated complex billing models and ensured compliance in previous positions. This will show your potential employer that you understand the intricacies of the role.
✨Showcase Leadership Skills
This role involves leading a team, so think about examples where you've successfully managed and developed others. Prepare to discuss your approach to performance management and how you've fostered engagement within your teams.
✨Collaborate Like a Pro
Since this position requires close collaboration with various departments, come equipped with examples of how you've partnered with Sales, Operations, and Finance in the past. Highlight your ability to drive standardisation and continuous improvement across processes.