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- Tasks: Assist customers with appliance issues, book engineer visits, and manage warranties.
- Company: Leading home appliance manufacturer in Corby with a focus on customer service.
- Benefits: Contributory pension scheme, enhanced holiday entitlement, and training opportunities.
- Why this job: Join a dynamic team and help customers solve their appliance problems.
- Qualifications: Strong communication skills and ability to work under pressure.
- Other info: Permanent position with a 4-on/4-off work schedule.
The predicted salary is between 30000 - 42000 £ per year.
A leading home appliance manufacturer in Corby is seeking a customer-focused individual for a permanent position in customer service. You will be responsible for booking engineer visits, troubleshooting issues, and managing warranties. The role requires strong communication skills, accuracy, and the ability to work under pressure.
Benefits include:
- a contributory pension scheme
- enhanced holiday entitlement
- training opportunities
Appliance Support Specialist | 4-on/4-off in Corby employer: BSH UK & Ireland
Contact Detail:
BSH UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appliance Support Specialist | 4-on/4-off in Corby
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or troubleshoot appliance issues, as these questions are likely to come up during your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Appliance Support Specialist | 4-on/4-off in Corby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to the role of Appliance Support Specialist!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can help our customers with their appliance needs. Keep it friendly and professional!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at BSH UK & Ireland
✨Know Your Appliances
Familiarise yourself with the products the company offers. Understanding common issues and troubleshooting methods will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Your Communication Skills
Since this role is customer-focused, practice articulating your thoughts clearly. Use examples from past experiences where you successfully resolved customer issues or managed difficult conversations to demonstrate your communication prowess.
✨Prepare for Pressure Scenarios
Think of situations where you had to work under pressure. Be ready to discuss how you handled those moments, especially in a customer service context. This will highlight your ability to stay calm and effective when things get hectic.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
