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- Tasks: Assist customers with appliance issues and book engineer visits.
- Company: Leading home appliances manufacturer in Corby with a supportive culture.
- Benefits: Competitive salary, bonus scheme, and enhanced holiday entitlement.
- Why this job: Join a team where you can make a difference and grow your career.
- Qualifications: Strong communication skills, empathy, and problem-solving abilities.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading home appliances manufacturer in Corby is seeking a dedicated Customer Service Representative. Responsibilities include booking engineer visits and assisting customers with appliance concerns.
The ideal candidate should possess strong telephone communication skills, empathy, and problem-solving abilities.
With competitive benefits such as a bonus scheme and enhanced holiday entitlement, this is a great opportunity to grow your career in a supportive environment.
Appliance Customer Support & Troubleshooting Advisor in Corby employer: BSH UK & Ireland
Contact Detail:
BSH UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appliance Customer Support & Troubleshooting Advisor in Corby
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone communication skills! Since this role involves a lot of phone interaction, try role-playing with a friend to get comfortable with handling customer concerns and troubleshooting issues.
✨Tip Number 3
Show off your empathy during the interview. Share examples of how you've helped customers in the past, as this will demonstrate your ability to connect with people and solve their problems effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Appliance Customer Support & Troubleshooting Advisor in Corby
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your ability to empathise with customers. We want to see how you can connect with people and understand their appliance concerns.
Highlight Problem-Solving Skills: Don’t forget to showcase your problem-solving abilities! Share examples of how you've tackled challenges in the past, especially in customer service roles. This will help us see how you can assist our customers effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on this exciting journey with us!
How to prepare for a job interview at BSH UK & Ireland
✨Know Your Appliances
Familiarise yourself with common home appliances and their issues. This will help you answer questions confidently and show your genuine interest in the role.
✨Practice Empathy
Prepare to demonstrate your empathy during the interview. Think of examples where you've helped customers feel understood and valued, as this is crucial for a Customer Service Representative.
✨Showcase Problem-Solving Skills
Be ready to discuss specific situations where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and support systems in place for employees. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
