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- Tasks: Repair and install home appliances while delivering top-notch customer service.
- Company: Join BSH Home Appliances Group, a leader in quality home solutions.
- Benefits: Enjoy bonuses, life assurance, enhanced holidays, and training opportunities.
- Why this job: Make a real difference in people's homes with your technical skills.
- Qualifications: Strong electrical and mechanical knowledge, plus excellent communication skills.
- Other info: Work independently in a dynamic environment with great career growth.
The predicted salary is between 36000 - 60000 £ per year.
Start at BSH Home Appliances Group if you believe in delivering quality. As a leading manufacturer of home appliances and solutions, we rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff, we trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home.
This is a field-based role covering North Liverpool / Southport / Formby / Ormskirk (West Lancashire) and surrounding areas.
Your responsibilities:- Perform Repairs and Installations: Diagnose faults and carry out repairs, modifications, and installations of home appliances to ensure first-time resolution.
- Deliver Excellent Customer Service: Advise customers on correct product usage, resolve issues promptly, and maintain strong relationships with customers and support teams.
- Maintain Compliance and Safety: Work within company policies, ensure a safe working environment, and adhere to health and safety standards at all times.
- Manage Tools and Inventory: Keep van stock, tools, and equipment in good condition, safeguard company property, and report unusual defects.
- Continuous Learning and Team Contribution: Attend training courses, stay updated on technical information, and support colleagues’ development when required.
- Technical Expertise: Strong electrical, mechanical, and engineering knowledge with the ability to diagnose and fix faults.
- Customer-Focused Communicator: Excellent communication and interpersonal skills with a commitment to delivering high-quality service.
- Independent and Self-Motivated: Ability to work autonomously, manage time effectively, and maintain professionalism.
- Physically Fit and Practical: Capable of handling and moving white goods equipment safely and efficiently.
- IT and Driving Competence: Computer literate with a full, valid driving license and reasonable geographical knowledge.
- Bonus Scheme
- Life Assurance
- Enhanced Holiday Entitlement
- Contributory Pension Scheme
- Salary Sacrifice EV scheme
- Employee Discount and Access to BSH Reward website
- Training and Development Opportunities
Field Service Engineer employer: BSH Home Appliances Ltd
Contact Detail:
BSH Home Appliances Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Get to know the company! Research BSH Home Appliances Group and their brands like Bosch and Siemens. Understanding their values and products will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical skills! As a Field Service Engineer, you'll need to demonstrate your electrical and mechanical knowledge. Brush up on common appliance issues and solutions so you can impress during practical assessments or discussions.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to communicate effectively and maintain strong relationships is key, so be ready to share your experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our team. Don’t miss out on the chance to give your career a home with us!
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Field Service Engineer role. Highlight your technical expertise and customer service experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about delivering quality service. Share specific examples of how you've resolved issues or improved customer satisfaction in previous roles.
Show Off Your Technical Skills: Don’t shy away from showcasing your electrical, mechanical, and engineering knowledge. We want to see how you diagnose and fix faults, so include relevant details that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at BSH Home Appliances Ltd
✨Know Your Stuff
Brush up on your technical knowledge related to electrical and mechanical systems. Be ready to discuss specific examples of repairs or installations you've handled in the past, as this will show your expertise and problem-solving skills.
✨Customer Service is Key
Prepare to share experiences where you’ve gone above and beyond for a customer. Highlight your communication skills and how you maintain strong relationships, as delivering excellent customer service is crucial for this role.
✨Safety First
Familiarise yourself with health and safety standards relevant to field service work. Be prepared to discuss how you ensure compliance and maintain a safe working environment, as this shows your commitment to safety.
✨Show Your Independence
Demonstrate your ability to work autonomously by sharing examples of how you manage your time and tasks effectively. Mention any tools or systems you use to stay organised, as this will highlight your self-motivation and professionalism.
