At a Glance
- Tasks: Diagnose and repair home appliances while delivering top-notch customer service.
- Company: Join BSH Home Appliances Group, a leader in innovative home solutions.
- Benefits: Competitive salary, bonus package, enhanced holidays, and employee discounts.
- Other info: Enjoy continuous learning opportunities and a supportive team environment.
- Why this job: Make a real impact by helping customers with their home appliances.
- Qualifications: Strong technical skills in electrical and mechanical engineering required.
The predicted salary is between 30000 - 40000 £ per year.
Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best.
With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work.
In return, they know we will give them the chance to extend their skills and grow.
Join us now and give your career a home.
This is a field-based role covering areas within
Surrey .
The advertised salary band is dependent on experience, technical ability and overall skill set.
Your starting salary will be determined based on your ability to demonstrate the required knowledge, competencies and relevant experience throughout the interview and assessment process.
In addition to your starting salary, you will receive a weighting allowance of £4,500.00 per annum; spread across 12 equal payments.
- Your responsibilities
- Perform Repairs: Diagnose faults and carry out repairs, modifications, and re-installations of home appliances to ensure first‑time resolution.
- Deliver Excellent Customer Service: Advise customers on correct product usage, resolve issues promptly, and maintain strong relationships with customers and support teams.
- Maintain Compliance and Safety: Work within company policies, ensure a safe working environment, and adhere to health and safety standards at all times.
- Manage Tools and Inventory: Keep van stock, tools, and equipment in good condition, safeguard company property, and report unusual defects.
- Continuous Learning and Team Contribution: Attend training courses, stay updated on technical information, and support colleagues’ development when required.
Your profile
- Technical Expertise: Strong electrical, mechanical, and engineering knowledge with the ability to diagnose and fix faults.
- Customer‑Focused Communicator: Excellent communication and interpersonal skills with a commitment to delivering high‑quality service.
- Independent and Self‑Motivated: Ability to work autonomously, manage time effectively, and maintain professionalism.
- Physically Fit and Practical: Capable of handling and moving white goods equipment safely and efficiently.
- IT and Driving Competence: Computer literate with a full, UK valid driving licence.
- Competitive salary and bonus package.
- Life insurance.
- Enhanced holiday entitlement.
- Contributory pension scheme.
- Salary sacrifice EV scheme (subject to eligibility).
- Employee discount and access to BSH Reward website.
- #J-18808-Ljbffr
Field Services Engineer in Woking employer: BSH Home Appliances Group
BSH Home Appliances Group is an exceptional employer that values quality and innovation, offering a supportive work culture in Surrey. Employees benefit from competitive salaries, comprehensive training programmes, and opportunities for career advancement within a globally recognised brand. Join us to be part of a team that not only delivers top-notch home appliances but also fosters personal and professional growth.
