At a Glance
- Tasks: Diagnose and repair home appliances while delivering top-notch customer service.
- Company: Join BSH Home Appliances Group, a leader in innovative home solutions.
- Benefits: Enjoy a competitive salary, bonus package, and great employee perks.
- Other info: Opportunities for training and career growth in a supportive environment.
- Why this job: Make a real difference by helping customers with their home appliances.
- Qualifications: Strong technical skills and excellent communication abilities required.
The predicted salary is between 38000 - 40000 £ per year.
Field Service Engineer in Surrey with a salary range of £37,826.26 - £40,019.09. Start at BSH Home Appliances Group if you believe in delivering quality. As a leading manufacturer of home appliances and solutions, we rely on our production sites to do their best. Join us now and give your career a home.
This is a field-based role covering areas within Surrey. The advertised salary band is dependent on experience, technical ability, and overall skill set. Your starting salary will be determined based on your ability to demonstrate the required knowledge, competencies, and relevant experience throughout the interview and assessment process. In addition to your starting salary, you will receive a weighting allowance of £4,500.00 per annum, spread across 12 equal payments.
Your responsibilities:
- Perform Repairs: Diagnose faults and carry out repairs, modifications, and re-installations of home appliances to ensure first-time resolution.
- Deliver Excellent Customer Service: Advise customers on correct product usage, resolve issues promptly, and maintain strong relationships with customers and support teams.
- Maintain Compliance and Safety: Work within company policies, ensure a safe working environment, and adhere to health and safety standards at all times.
- Manage Tools and Inventory: Keep van stock, tools, and equipment in good condition, safeguard company property, and report unusual defects.
- Continuous Learning and Team Contribution: Attend training courses, stay updated on technical information, and support colleagues' development when required.
Your profile:
- Technical Expertise: Strong electrical, mechanical, and engineering knowledge with the ability to diagnose and fix faults.
- Customer-Focused Communicator: Excellent communication and interpersonal skills with a commitment to delivering high-quality service.
- Independent and Self-Motivated: Ability to work autonomously, manage time effectively, and maintain professionalism.
- Physically Fit and Practical: Capable of handling and moving white goods equipment safely and efficiently.
- IT and Driving Competence: Computer literate with a full, UK valid driving license.
Benefits:
- Competitive salary and bonus package.
- Life Assurance.
- Enhanced Holiday Entitlement.
- Contributory Pension Scheme.
- Salary Sacrifice EV scheme (Subject to eligibility).
- Employee Discount and Access to BSH Reward website.
- Training and Development Opportunities.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Night Field Service Engineer in Guildford, Surrey
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to BSH Group as a field sales pro!
✨Scout Out the Competition
Research potential competitors for BSH Group and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up BSH Group’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Night Field Service Engineer in Guildford, Surrey
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at BSH Group, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at BSH Group, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at BSH Group.
How to prepare for a job interview at BSH Group
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that BSH Group offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in BSH Group but also helps you get a feel for whether you’d thrive in that environment.
