Centre Manager (Summer Fixed Term)

Location: Manchester City Football School

Salary: Between £660-£780 per week (Commensurate with experience)

Contract Type: Fixed Term Summer Contract (Available During June 2025 – August 2025)

Hours: 48 hours per week

The Manchester City Football School’s collaboration with BSC Young Learners offers a unique opportunity to be part of a professional, dynamic team in the heart of Manchester’s football culture, Etihad Campus. With the support of qualified coaches and specialists, you will be helping young players aged 9-17 develop their football skills and language abilities in an engaging, high-performance environment.

Young Learners improve both their technical football skills and English skills, using real game scenarios to absorb Manchester City’s world-class style. The football programme focuses on personal growth, athletic performance, and building confidence while enhancing young learners' spoken, written and listened English delivered by CELTA or industry equivalent qualified teachers. The program integrates English language learning into the football setting, using creative scenarios like press conferences to help students practice and develop their language skills in a dynamic and engaging way.

If you’re passionate about football, language learning, and youth development, this is the perfect opportunity to make an impact and inspire the next generation of young football players.

Accommodation: Free (residential roles only)

Meals: 3 meals per day, catering to dietary and religious requirements

Culture: Friendly & supportive multicultural working environment

Wellbeing: Dedicated Mental Health Champions

Rewards: Team Members Recognition Awards

Annual Leave: Annual leave accrual 12.07% to be paid at end of fixed term contract

Induction: Paid inductions subject to completing full contractual contract

Bonus for Eligible Returners: £20 per week

Overview: The Centre Manager (CM) is responsible for the smooth, efficient and successful running of all aspects of the designated Young Learner Centre. In this role, you will play a crucial part in overseeing the day-to-day operations of the centre, ensuring the delivery of high-quality language programmes, excursions, and activities for our young learners. As a Centre Manager, you will be responsible for creating a safe and engaging learning environment that fosters personal growth and memorable experiences. Ensuring that the programme adheres to all aspects of the BSC Safeguarding Policy.

Duties of the role include:

• Work with the management team to ensure smooth running of the course.
• Manage day to day running of the centre: arrivals/departures; rooming; catering; housekeeping etc.
• Weekly rota management, including shift changes, sickness and absence management.
• Liaise daily with on-site centre team.
• Carry out damage inspections and compile reports.
• Be responsible for implementing Health & Safety and Safeguarding procedures.
• With management team plan and deliver clear and informative student inductions.
• Ensure academic and social teams work harmoniously and programmes are integrated.
• Oversee team performance.
• Supervise centre finances and ensure the profitability of the centre.
• Complete weekly meal lists for catering accounting for transfer times, excursions and team members leaving for airport duty.
• Ensure that Management and teams lead and report the analysis of Student Focus Groups.
• Implement COVID 19 Safeguarding procedures and ensure continuous improvements are made.
• Manage centre preparation and audit inspection to maintain British Council accreditation standards.
• Welcome visitors to the programme as required (e.g. third-party agents, colleagues from BSC and BSC YL, language agencies, inspectors from accrediting bodies).
• Work with Head Office (HO) to deliver team induction prior to student arrival.
• Inform HO of any issues or Safeguarding incidents immediately.
• Provide weekly centre reports to HO.
• Collect and collate arrival and departure feedback for students and International Group Leaders.
• Manage the centres Key performance Indicators (KPIs).
• Be aware of all BSC YL procedures.

Students & Pastoral Care:

• Ensure safety and wellbeing of students at all times.
• Work with Management team/IGLs to deal with any arising student discipline issues.
• Collaborate with Welfare Manager to deal with any arising student welfare issues.
• Ensure daily welfare meetings are set up with individual students.
• Ensure all team members are aware of residential duties and what they entail.
• Implement mealtimes, wake up and night duties on a rota basis.
• Complete Administration for Medicine Training so that you can administer medicine as well as First Aid.

Child Protection & Safeguarding:

• To promote and safeguard the welfare of children and Young Learners you are responsible for and come into contact with.
• Adhere to BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• Acting as the Designated Safeguarding Lead (DSL) accordingly and professionally in response to a safeguarding concern.
• Record, report and escalate safeguarding concerns with confidentiality and professionalism in line with BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• Ensure a safe environment for Young Learners and team members.
• Familiarise yourself with the BSC Young Learners Safeguarding and Child Protection Policy and BSC Safeguarding Policy.
• Ensure student ratios are maintained in accordance with site rules BSC Young Learners Child Protection and Safeguarding Policy.
• Provide safety and welfare assistance to all students.
• Complete online Safeguarding for Young Learners (Level 3) before arrival and complete an in person refresher during on site induction.

Other:

• In addition to the above, all Centre Managers are required to:
• Work positively as part of a team.
• Attend and lead all centre meetings.
• Act according to accepted professional standards at all times.
• Act in the welfare of the students at all times.
• Comply with centre and BSC rules and regulations.
• Make sure you are neat and presentable during working hours.
• Comply with the BSC uniform policy.

The CM is required to attend a pre-course training weekend to meet staff from their own and other centres and to be briefed fully on all aspects of running the centre. To carry out any duties as may be reasonably assigned by the Young Learners Central Team.

Conditions: This post is offered on a residential basis. Working hours may be unsociable due to evening activities, night duty and the times of student arrivals and departures. BSC YL lanyards are to be worn at all times. There is at least one full day off per week. Criminal background checks in the form of a DBS (Disclosure & Barring Service) for UK residents, Garda Vetting for Irish residents, and local police check from your country of residence (if not a UK or Irish resident) will be requested. Proof of identity and qualifications will be required. Only those with the right to work in the UK and/or Ireland are eligible for any BSC YL position.

Required Experience & Skills:

• Experience working in a senior role at a summer camp.
• Experience of working with multi-nationality students.
• High level of computer literacy, particularly MS Office, email, and use of databases.
• Excellent organisational skills.
• Ability to work well in a team.
• Ability to remain calm under pressure.
• Enthusiasm for summer school life.
• Right to work in the UK/EU (depending on the respective centre).
• Enhanced DBS (Disclosure and Barring Service) clearance.
• Child Protection and Safeguarding training.
• Experience of British Council/Equals/ELT Council inspections.

Equality, Diversity & Inclusion Statement: At BSC Education we believe in empowering individuals, celebrating diversity and striving for equality. We foster an inclusive environment where every individual is valued, respected, and supported. We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safer recruitment checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal record check (if applicable). Overseas criminal record checks are required for anyone who has lived abroad for 12 months or more (whether continuously or in total) in the last 10 years, whilst aged 18 years or older and the applicant is solely responsible for the costs for the overseas criminal record check.

All BSC colleagues must operate in line with our team-led Vision, Mission & Values as outlined below:

BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.

BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it!

BSC VALUES:

• AIM HIGHER: We proactively make suggestions and solutions for challenges and opportunities.
• COLLABORATE: We are team players - we treat everyone with respect and understand that we succeed collectively, not as individuals.
• COMMUNICATE: We communicate in a timely way with clarity, respect and transparency.
• CUSTOMER FOCUS: We seek to provide consistent high-quality experiences that customers will remember.
• TEAM FOCUS: We seek to reward and recognise excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may be reasonably expected within the scope, grading of the post and at the request by management. We are committed to providing a creative, rewarding and successful learning and working environment for our students and team.