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For Companies At a Glance
- Tasks: Support customer accounts, manage orders, and assist in production planning.
- Company: Join a dynamic operations team focused on customer success.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Why this job: Be a key player in enhancing customer relationships and driving operational excellence.
- Qualifications: Ambitious, organised, and excellent communicator with a proactive attitude.
- Other info: Opportunity for growth and involvement in exciting cross-functional projects.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity for a motivated and ambitious individual to join our operations team and grow into a key role supporting CBPM customers. The Customer Operations & Planning Coordinator will assist in managing customer relationships, coordinating order fulfilment, and supporting demand and production planning activities.
Key Responsibilities
- Customer Support & Account Coordination
- Support the management of CBPM customer accounts.
- Provide clear updates on order status and delivery timelines.
- Assist with resolving customer queries.
- Ensure orders are captured accurately and processed internally.
- Coordinate with manufacturing, QA, and logistics to support on‑time delivery.
- Track order progress and flag delays.
- Assist in preparing production schedules.
- Help maintain demand forecasts and planning documents.
- Monitor supply and stock requirements.
- Support continuous improvement initiatives.
- Prepare reports and dashboards.
- Participate in cross‑functional projects.
Skills & Competencies
Essential
- Strong ambition and willingness to learn
- Excellent communication skills
- Highly organised and detail‑oriented
- Proactive and energetic
- Able to manage multiple tasks
Desirable
- Experience in operations, supply chain, customer service, or admin
- Understanding of order management or planning tools
Customer Ops and Planning Coordinator in Ruislip employer: B&S Group (Laxmico Ltd)
Contact Detail:
B&S Group (Laxmico Ltd) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Ops and Planning Coordinator in Ruislip
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to customer operations and planning. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are talking about your skills and experiences, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from motivated candidates like you. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Customer Ops and Planning Coordinator in Ruislip
Some tips for your application 🫡
Show Your Ambition: We want to see your motivation shine through! Make sure to highlight your ambition and willingness to learn in your application. Share examples of how you've taken initiative in past roles or projects.
Be Clear and Concise: When you're writing your application, keep it clear and to the point. We appreciate well-structured responses that directly address the key responsibilities mentioned in the job description. Avoid fluff and get straight to the good stuff!
Highlight Your Organisational Skills: As a Customer Ops and Planning Coordinator, being organised is key. Use your application to showcase your detail-oriented nature and how you manage multiple tasks effectively. A little example goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at B&S Group (Laxmico Ltd)
✨Know the Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Ops and Planning Coordinator. Familiarise yourself with customer relationship management, order fulfilment processes, and production planning. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated with customers or team members in the past. Think about situations where you resolved queries or provided updates, as these will showcase your ability to manage customer accounts.
✨Be Organised and Detail-Oriented
Bring a notepad or digital device to jot down important points during the interview. This shows that you are organised and detail-oriented, which are essential traits for managing orders and coordinating with various teams. Plus, it gives you a chance to ask insightful questions later on.
✨Demonstrate Your Proactivity
Prepare to discuss instances where you took the initiative to improve processes or solve problems. Whether it's streamlining order processing or enhancing customer support, showing your proactive nature will resonate well with the interviewers looking for someone who can contribute to continuous improvement initiatives.