At a Glance
- Tasks: Support customer accounts, manage orders, and assist in production planning.
- Company: Join a dynamic operations team focused on customer success.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for growth and involvement in cross-functional projects.
- Why this job: Be a key player in enhancing customer relationships and driving operational excellence.
- Qualifications: Ambitious, organised, and excellent communicator with a proactive attitude.
The predicted salary is between 30000 - 40000 £ per year.
This is an opportunity for a motivated and ambitious individual to join our operations team and grow into a key role supporting CBPM customers.
The Customer Operations & Planning Coordinator will assist in managing customer relationships, coordinating order fulfilment, and supporting demand and production planning activities.
Key Responsibilities
- Customer Support & Account Coordination
- Support the management of CBPM customer accounts.
- Provide clear updates on order status and delivery timelines.
- Assist with resolving customer queries.
- Order Processing & Internal Coordination
- Ensure orders are captured accurately and processed internally.
- Coordinate with manufacturing, QA, and logistics to support on‑time delivery.
- Track order progress and flag delays.
- Production & Demand Planning Support
- Assist in preparing production schedules.
- Help maintain demand forecasts and planning documents.
- Monitor supply and stock requirements.
- Operational & Project Support
- Support continuous improvement initiatives.
- Prepare reports and dashboards.
- Participate in cross‑functional projects.
Skills & Competencies
Essential
- Strong ambition and willingness to learn
- Excellent communication skills
- Highly organised and detail‑oriented
- Proactive and energetic
- Able to manage multiple tasks
Desirable
- Experience in operations, supply chain, customer service, or admin
- Understanding of order management or planning tools
CBPM Account Executive in Ruislip employer: B&S Group (Laxmico Ltd)
B&S Group (Laxmico Ltd) is an excellent employer that fosters a quality-driven culture, providing its employees with the opportunity to make a meaningful impact in the field of Quality Assurance. Located in a dynamic environment, the company offers competitive benefits, a collaborative work atmosphere, and ample opportunities for professional growth and development, making it an attractive place for those looking to advance their careers in compliance and quality management.
Contact Details:
B&S Group (Laxmico Ltd) Recruitment Team
