At a Glance
- Tasks: Lead and improve IT infrastructure, networks, and end-user services in a dynamic pharmaceutical environment.
- Company: Join a forward-thinking pharmaceutical company focused on innovation and compliance.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by ensuring secure and efficient IT operations in a regulated industry.
- Qualifications: 5-8 years in infrastructure roles with hands-on experience in relevant technologies.
- Other info: Collaborative team culture with a focus on continuous improvement and modern practices.
The predicted salary is between 36000 - 60000 Β£ per year.
Role Purpose
Own, operate and continuously improve the company's core IT infrastructure, networks and end-user services, ensuring they remain secure, stable and compliant within a regulated pharmaceutical environment. This is a hands-on technical leadership role where the manager leads by example in design, build, troubleshooting and optimisation while coaching a small team and coordinating specialist partners.
Key Responsibilities
- Hands-On Technical Delivery Administer and support servers, virtualisation platforms, storage, backups, networks, firewalls, Wi-Fi and cloud services (Azure, Microsoft 365). Perform advanced troubleshooting for incidents and problems, owning major incidents end-to-end. Implement patches, upgrades, hardening and configuration changes under ITIL and GxP change control. Maintain monitoring, alerting, observability and capacity planning. Ensure high availability and performance across on-prem and cloud environments.
- Infrastructure & Team Leadership Lead and mentor infrastructure and support engineers; set technical direction and priorities. Foster ownership, documentation, standardisation and right-first-time delivery. Coordinate with the Service Desk for escalation and knowledge transfer. Champion automation, infrastructure as code and modern engineering practices.
- Service Management, Projects & Continuous Improvement Own SLAs, KPIs and service outcomes for infrastructure and networks. Review performance data and drive improvements in resilience, reliability and user experience. Plan and deliver infrastructure projects (network refreshes, server replacements, cloud migrations, DR tests). Maintain documentation, runbooks, diagrams and configuration/asset records. Lead root-cause analysis and continuous improvement activities.
- Security, Compliance & Pharma Requirements Implement and maintain security controls: hardening, MFA, logging, SIEM, privileged access and patching. Ensure infrastructure changes comply with GxP, validation, MHRA, audit and data protection requirements. Own and regularly test backup and disaster recovery strategies. Maintain appropriate risk controls and documentation for regulated environments.
- Vendor & Cost Management Manage day-to-day supplier relationships (MSPs, carriers, hardware/software vendors). Review supplier performance and elevate issues as needed. Support budgeting, forecasting and cost optimisation for infrastructure OPEX/CAPEX. Evaluate new technologies and tools to improve reliability, security or cost-efficiency.
Required Experience
- 5-8+ years in infrastructure/operations roles with current hands-on capability.
- Strong experience with Windows Server, AD/Azure AD, M365, VMware/Hyper-V, storage, backups and networking.
- Experience leading a small team or acting as an informal technical lead.
- Experience in regulated, manufacturing, healthcare or pharma environments is highly desirable.
- Familiarity with ITIL processes and structured documentation.
Skills & Attributes
- Deep technical expertise with willingness to remain hands-on.
- Strong troubleshooting mindset; calm under pressure.
- Clear communicator able to translate technical issues for non-technical stakeholders.
- Organised, documentation-driven and improvement-focused.
- Comfortable challenging legacy systems and driving modernisation.
Infrastructure And Networks Manager employer: B&S Group (Laxmico Ltd)
Contact Detail:
B&S Group (Laxmico Ltd) Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Infrastructure And Networks Manager
β¨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or conferences related to infrastructure and networks. Itβs a great way to make connections and learn about job openings that might not be advertised.
β¨Tip Number 2
Show off your skills in practical ways! Consider creating a portfolio or a personal project that showcases your technical expertise in managing IT infrastructure. This can really set you apart during interviews.
β¨Tip Number 3
Prepare for interviews by brushing up on common technical questions and scenarios related to infrastructure management. We recommend practicing with a friend or using mock interview platforms to build confidence.
β¨Tip Number 4
Donβt forget to apply through our website! Weβre always looking for talented individuals who are passionate about infrastructure and networks. Your next big opportunity could be just a click away!
We think you need these skills to ace Infrastructure And Networks Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Infrastructure & Networks Manager role. Highlight your hands-on technical experience and leadership skills, especially in regulated environments like pharma. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience makes you the perfect fit. Donβt forget to mention any specific projects or achievements that showcase your skills.
Showcase Your Technical Skills: In your application, be sure to highlight your expertise with Windows Server, Azure, and networking. We love candidates who can demonstrate their troubleshooting mindset and ability to lead a team through complex challenges.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at StudySmarter!
How to prepare for a job interview at B&S Group (Laxmico Ltd)
β¨Know Your Tech Inside Out
Make sure you brush up on your technical skills related to servers, virtualisation platforms, and cloud services like Azure and Microsoft 365. Be ready to discuss specific projects where you've implemented patches or upgrades, as well as how you've handled troubleshooting in past roles.
β¨Showcase Your Leadership Skills
Prepare examples of how you've led a team or mentored others in previous positions. Highlight your experience in setting technical direction and fostering a culture of ownership and documentation. This role requires strong leadership, so be ready to demonstrate your ability to guide a team effectively.
β¨Understand Compliance and Security
Familiarise yourself with GxP, MHRA, and other compliance requirements relevant to the pharmaceutical industry. Be prepared to discuss how you've implemented security controls and maintained compliance in your previous roles, as this is crucial for the position.
β¨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills and technical knowledge. Think about past incidents you've managed and how you approached them, especially in high-pressure situations. This will show your calmness under pressure and your troubleshooting mindset.