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- Tasks: Create amazing experiences and build community in a modern workspace.
- Company: Join a premium workspace in Manchester with a vibrant culture.
- Benefits: Enjoy competitive salary, generous holidays, and ongoing training.
- Why this job: Be the face of the building and make a real impact on members' experiences.
- Qualifications: Experience in hospitality or front-of-house roles with strong communication skills.
- Other info: Great career stability and opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester
Salary: Competitive
Hours: Monday to Friday, 8:00am – 6:00pm
Employment Type: Full-time
Bryson Skye Associates are recruiting on behalf of our client for a Building Manager / Community Host to join a premium, modern workspace in Manchester. This is a highly customer-facing role, ideal for someone from a hospitality, concierge, building management, or front-of-house background who enjoys creating outstanding experiences and building strong relationships. You will be the face of the building, responsible for delivering a welcoming, professional, and community-driven environment for members, visitors, and senior stakeholders.
The role:
- Take full ownership of the day-to-day running of the building, ensuring a seamless experience for members and guests while maintaining high presentation and service standards throughout.
Key responsibilities include:
- Greeting and assisting clients, members, and visitors in a professional and welcoming manner
- Acting as the main point of contact for customer enquiries and day-to-day support
- Managing non-technical customer queries relating to the workspace and facilities
- Building strong relationships with members and fostering a sense of community
- Supporting networking events, workshops, and social gatherings
- Acting as a point of knowledge for the local area and surrounding amenities
- Ensuring the workspace is clean, organised, and well-maintained
- Monitoring stock levels and liaising with the operational team regarding technical issues
- Assisting with room bookings, desk allocations, and member check-ins and check-outs
- Supporting adherence to on-site rules, terms, and conditions
- Acting as Fire Marshal in the event of an emergency
- Conducting tours for prospective members and explaining membership options
- Supporting the onboarding of new members
- Assisting with marketing activity and promoting events and services
- Engaging with members looking to upgrade or serve notice on their membership
- Closing down the building and amenity areas at the end of the day
- Liaising with senior management and the wider facilities team
The person:
- Experience in a Building Manager, Hospitality, Concierge, or front-of-house role
- Strong organisational skills and attention to detail
- Good written and verbal communication skills
- Professional, well-presented, and approachable
- Friendly, reliable, and customer-focused
- Proactive, with a positive attitude and ability to work as part of a team
Benefits:
- Ongoing training, development, and support
- Free on-site parking
- Generous holiday allowance
- Christmas shutdown period
- Company pension scheme
- Long-term career stability with low staff turnover
Building Manager in Manchester employer: Bryson Skye
Contact Detail:
Bryson Skye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager in Manchester
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Building Manager, you'll be the face of the building, so role-play common scenarios with friends or family. This will help you feel more confident when interacting with clients and members during the interview.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and serious about the role. Think about what you want to know regarding their community events or how they support member relationships.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the position and keeps you on their radar.
We think you need these skills to ace Building Manager in Manchester
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Building Manager and help you tailor your application to highlight your relevant experience.
Show Off Your Customer Service Skills: Since this role is all about creating outstanding experiences, don’t forget to showcase your customer service skills in your application. Share specific examples from your past roles that demonstrate how you’ve built strong relationships and provided excellent support.
Be Professional Yet Approachable: We want to see your personality shine through! While it’s important to maintain a professional tone, being approachable and friendly in your written application can set you apart. Let us know why you’re passionate about this role and how you connect with people.
Apply Through Our Website: Once you’ve polished your application, head over to our website to submit it. Applying directly through our site ensures that your application gets to the right people quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Bryson Skye
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Building Manager role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, such as greeting clients and managing customer queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is highly customer-facing, be prepared to share specific examples of how you've created outstanding experiences in previous roles. Think about times when you went above and beyond for a client or resolved a challenging situation. This will highlight your ability to build strong relationships and foster a sense of community.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you assess if the workplace aligns with your values and career goals.
✨Dress the Part
As the face of the building, first impressions matter! Dress professionally and ensure you look well-presented. This reflects your understanding of the role's requirements and your commitment to maintaining high standards in the workspace.
