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- Tasks: Manage a vibrant workspace, ensuring a welcoming environment for all members and guests.
- Company: Join a premium workspace in Manchester with a focus on community and customer experience.
- Benefits: Enjoy ongoing training, generous holidays, free parking, and a supportive work culture.
- Why this job: Be the face of the building and create memorable experiences for a diverse community.
- Qualifications: Experience in hospitality or front-of-house roles, with strong communication and organisational skills.
- Other info: Great opportunity for career growth in a dynamic and friendly environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Manchester
Salary: Competitive
Hours: Monday to Friday, 8:00am – 6:00pm
Employment Type: Full-time
Bryson Skye Associates are recruiting on behalf of our client for a Building Manager / Community Host to join a premium, modern workspace in Manchester. This is a highly customer-facing role, ideal for someone from a hospitality, concierge, building management, or front-of-house background who enjoys creating outstanding experiences and building strong relationships. You will be the face of the building, responsible for delivering a welcoming, professional, and community-driven environment for members, visitors, and senior stakeholders.
The role involves taking full ownership of the day-to-day running of the building, ensuring a seamless experience for members and guests while maintaining high presentation and service standards throughout.
Key responsibilities include:
- Greeting and assisting clients, members, and visitors in a professional and welcoming manner
- Acting as the main point of contact for customer enquiries and day-to-day support
- Managing non-technical customer queries relating to the workspace and facilities
- Building strong relationships with members and fostering a sense of community
- Supporting networking events, workshops, and social gatherings
- Acting as a point of knowledge for the local area and surrounding amenities
- Ensuring the workspace is clean, organised, and well-maintained
- Monitoring stock levels and liaising with the operational team regarding technical issues
- Assisting with room bookings, desk allocations, and member check-ins and check-outs
- Supporting adherence to on-site rules, terms, and conditions
- Acting as Fire Marshal in the event of an emergency
- Conducting tours for prospective members and explaining membership options
- Supporting the onboarding of new members
- Assisting with marketing activity and promoting events and services
- Engaging with members looking to upgrade or serve notice on their membership
- Closing down the building and amenity areas at the end of the day
- Liaising with senior management and the wider facilities team
The person:
- Experience in a Building Manager, Hospitality, Concierge, or front-of-house role
- Strong organisational skills and attention to detail
- Good written and verbal communication skills
- Professional, well-presented, and approachable
- Friendly, reliable, and customer-focused
- Proactive, with a positive attitude and ability to work as part of a team
Benefits:
- Ongoing training, development, and support
- Free on-site parking
- Generous holiday allowance
- Christmas shutdown period
- Company pension scheme
- Long-term career stability with low staff turnover
Building Manager employer: Bryson Skye
Contact Detail:
Bryson Skye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current Building Managers for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who can create a welcoming environment, so be yourself and engage with everyone you meet.
✨Tip Number 3
Do your homework! Research the company and its community values before your interview. This will help you tailor your responses and show that you’re genuinely interested in being part of their team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! We’ve got all the latest job listings, and applying directly shows your enthusiasm. Plus, it’s super easy to keep track of your applications and any updates. Let’s get you that Building Manager role!
We think you need these skills to ace Building Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, this role is all about creating outstanding experiences, so show us how you can bring that vibe.
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your relevant experience in hospitality or building management. We’re looking for someone who understands the importance of a welcoming environment, so connect your past roles to what we’re after!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the Building Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Bryson Skye
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Building Manager role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing customer queries and fostering community relationships. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is highly customer-facing, be prepared to share specific examples of how you've excelled in customer service in previous positions. Think about times when you went above and beyond to create a positive experience for clients or resolved issues effectively. This will highlight your suitability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, team dynamics, and expectations for the Building Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress to Impress
As the face of the building, first impressions matter! Dress professionally and ensure you look well-presented. This not only reflects your understanding of the role but also sets the tone for a welcoming and professional environment that you’ll be responsible for creating.
