At a Glance
- Tasks: Deliver home safety and handyperson services, ensuring safety and security for clients.
- Company: Join Bryson, a community-focused organisation making a difference in people's lives.
- Benefits: Competitive salary, 35 hours per week, and opportunities for professional development.
- Other info: Dynamic role with opportunities to engage with the community and promote safety.
- Why this job: Make a real impact by helping vulnerable individuals feel safe and secure in their homes.
- Qualifications: Recognised qualifications in carpentry/joinery and IT skills required.
The predicted salary is between 28773 - 28773 £ per year.
Fixed Term Until 31st March 2027 – 35 hours per week £28,773 per annum
The postholder will deliver the Bryson Pathways home safety, security and handyperson service in the Belfast, Larne, Carrickfergus and Ballymena areas. The service has a strong home safety and preventative focus which includes fixing, repairing, cleaning and clearing items in the home or garden which present a trip or fall hazard. The service provides a RoSPA Home Safety Assessment and the provision of a range of equipment including CO alarms and aids for older people.
Through the Belfast Police & Community Safety Partnership (PCSP) Home Security Service, the postholder will visit victims of crime in their home, complete a security assessment and fit preventative measures such as alarms, doorbell cameras and solar lights. The postholder will also deliver the Net Zero energy measures installation service across designated areas in NI. This service provides a bespoke home energy assessment and fits energy efficiency measures such as LED bulbs, draught-proofing and radiator foils.
The postholder has to complete an agreed number of Home Safety / PCSP assessments, Net Zero / Handyperson service installation visits per year. The postholder will be required to observe safe working practices in carrying out the required duties and ensure that instructions, technical specifications and manufacturers’ instructions are adhered to.
Key Tasks:- Carry out adaptations and repairs within the operational requirements of the Handyperson service and documented in the contracts and operational procedures.
- Identify where works are outside the remit of the service (e.g. electrical, plumbing, heating) and advise the service user that these works require a professional tradesperson.
- Carry out the RoSPA home safety assessment using the iPad and ensure all data is accurately collected, entered and uploaded.
- Reply promptly to new referrals, book appointments and maintain a diary of all appointments for reporting.
- Ensure all work and products are fully explained and understood by the service user.
- Determine the nature, time and feasibility of the work required and complete repairs/adaptations to a high standard, collect payment and leave site clean & tidy.
- Assist vulnerable service users to purchase heavy or bulky equipment (e.g. doors) where needed.
- Administer all payments in line with the cash handling policy.
- Operate and keep accurate records of home safety equipment and general stock (e.g. disposable safety equipment).
- Maintain an asset register for all tools and equipment.
- Ensure all electrical equipment is PAT tested and safe to use.
- Issue all DISCLAIMERS for security and any other equipment fitted.
- Ensure any company vehicle provided is properly housed, securely parked when on call, clean and fit for work and ready for the purposes of carrying tools and supplies.
- Maintain accurate and appropriate records for monitoring and reporting requirements.
- Work in close cooperation with other members of the handyperson service to ensure that householders are satisfied with the service provided.
- Ensure no work is carried out in private rented/social housing properties which are deemed as landlord responsibility.
- Make referrals or signpost service users to relevant referral agencies for additional support and services.
- Attend any promotional events or presentations to promote the service as required.
Requirements:
- Have a recognised qualification in carpentry and/or joinery trade.
- Have a recognised information technology qualification.
- Have an up‑to‑date CSR card.
- Ability to work to timetable and communicate difficulties effectively.
- Excellent customer care and interpersonal skills.
- Ability to find solutions to simple household maintenance.
- Ability to keep accurate, safe and secure records and input data via tablet, email/online through smartphone and/or computer or iPad as per data protection policies.
- City & Guilds Implementing Home Safety Checks.
- City & Guilds Older People Safety in the Home.
A satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment. Bryson adheres to Access NI Code of Practice available upon request.
The closing date for the receipt of completed applications: #J-18808-Ljbffr
Handyperson Officer in Belfast employer: Bryson Group
Bryson is an exceptional employer that prioritises the safety and well-being of its community while fostering a supportive work environment for its employees. With a strong focus on employee growth, Bryson offers comprehensive training and development opportunities, ensuring that team members can enhance their skills in home safety and preventative services. Located in the vibrant areas of Belfast, Larne, Carrickfergus, and Ballymena, employees benefit from a collaborative culture that values teamwork and community engagement, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Handyperson Officer in Belfast
✨Tip Number 1
Get to know the company! Research Bryson and their values, especially around home safety and community support. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Handyperson Officer at Bryson.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to home safety assessments and customer service. Role-play with a friend to boost your confidence and get feedback on your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Handyperson Officer in Belfast
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your carpentry and joinery qualifications in your application. We want to see how your skills can help us deliver top-notch handyperson services!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand.
Tailor Your Application:Don’t just send a generic application! Tailor it to the Handyperson Officer role by mentioning specific tasks from the job description that you’re excited about and how you can contribute.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Bryson Group
✨Know Your Stuff
Make sure you’re familiar with the key tasks and responsibilities of the Handyperson Officer role. Brush up on home safety assessments, security measures, and energy efficiency installations. Being able to discuss these topics confidently will show that you’re serious about the job.
✨Showcase Your Skills
Highlight your qualifications in carpentry or joinery, as well as any IT skills you have. Be ready to provide examples of how you've used these skills in previous roles, especially when it comes to fixing or adapting items in a home or garden.
✨Customer Care is Key
Since this role involves working closely with vulnerable service users, demonstrate your excellent customer care and interpersonal skills. Prepare some scenarios where you’ve successfully communicated with clients or resolved issues to ensure their satisfaction.
✨Be Organised and Detail-Oriented
The job requires maintaining accurate records and managing appointments. Bring up your experience with organisation and data management, and be prepared to discuss how you keep track of tasks and ensure everything runs smoothly.
