At a Glance
- Tasks: Lead quality assurance and continuous improvement activities to enhance service delivery.
- Company: Join a dynamic organisation committed to quality and compliance.
- Benefits: Permanent role with competitive salary and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and team support.
- Why this job: Make a real impact on learners' success through quality improvement initiatives.
- Qualifications: GCSEs in English and Maths, Level 3 qualification in quality, and relevant experience.
The predicted salary is between 30142 - 30142 £ per year.
The Senior Quality Coordinator plays a vital role in quality assurance and continuous improvement activities. This lead role is responsible for compliance with regulatory, awarding organisations and organisational quality standards while supporting the development, implementation, monitoring, and evaluation of quality systems and processes. The postholder also supports to enhance team performance and overall service delivery.
Main Duties and Responsibilities:
- To develop and demonstrate a thorough knowledge of the requirements of training programmes designed to increase the economic activity of learners.
- Lead the implementation and monitoring of quality assurance frameworks, policies, and procedures.
- Ensure compliance with relevant regulatory, accreditation and organisational requirements.
- Coordinate internal audits, quality reviews and compliance activities across programmes.
- Maintain accurate quality records and documentation.
- Support external inspections, audits, accreditation visits and ensure quality of provision in accordance with Department for Economy and Education and Training Inspectorate.
- Contribute to self-evaluation process, analyse quality performance data, identify trends, risks, areas for improvement and develop and implement quality improvement plans.
- Monitor key performance indicators (KPIs) and report outcomes to senior management.
- Promote a culture of continuous improvement across the organisation.
- Produce quality reports and performance summaries presenting findings and recommendations to management teams.
- Track corrective and preventive actions across provision.
- Monitor learner, staff, or stakeholder feedback and recommend improvements.
- Provide guidance and support across all teams.
- Coordinate quality-related meetings, reviews and action planning sessions.
- Support staff and managers in meeting quality and compliance requirements.
- Act as a subject matter expert on quality processes and standards.
- Deliver training and briefings on quality systems and procedures.
- Support timetabling of provision in conjunction with other staff.
Essential Criteria:
- Educated to 5 GCSEs Grade C or above (or equivalent) including English and Maths.
- Minimum of Level 3 qualification in a quality related subject.
- A minimum of one-year previous experience in quality assurance, compliance, auditing, continuous improvement role.
- A minimum of 1 year working with regulatory and accredited standards.
- Experience of reaching performance targets.
Desirable Criteria:
- A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT).
- A working knowledge of current Training & Employment Programmes.
A satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment.
Bryson adheres to Access NI Code of Practice available upon request.
Application packs with full job description are downloadable from where there is also the option to apply online. Closing date for receipt of completed applications is: Wednesday 22nd July at 6pm.
