At a Glance
- Tasks: Monitor recycling services and drive improvements in our Kerbside department.
- Company: Join the Green Team and make a difference in sustainability!
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Be part of a mission to enhance recycling services and customer satisfaction.
- Qualifications: Experience in service delivery and strong communication skills required.
- Other info: Fast-paced environment with potential for early application closure!
The predicted salary is between 24000 - 30000 £ per year.
Join the Green Team! We are seeking a proactive and engaging Recycling Improvement Officer to carry out service monitoring and help drive improvements within our Kerbside department. This role is responsible for ensuring service quality, operational accuracy, and compliance across our collection services, working closely with collection crews and management to identify issues, develop solutions, and maintain high customer service standards.
Responsibilities:
- Carry out service monitoring and help drive improvements within the Kerbside department.
- Ensure service quality, operational accuracy, and compliance across collection services.
- Work closely with collection crews and management to identify issues, develop solutions, and maintain high customer service standards.
What You Need To Bring To The Table:
- Experience in a service delivery or customer-facing role.
- Experience recording, analysing, and reporting information accurately.
- Experience of using standard IT packages e.g., Microsoft Office, Excel, and Word.
- Current UK driving license and access to own transport.
Bonus Points If You’ve Got:
- Experience demonstrating leadership or supervisory skills, including guiding, mentoring, or influencing colleagues to improve performance.
Who Are You?
- Able to communicate confidently and professionally, using clear verbal and written communication.
- Builds positive working relationships and can influence behaviour constructively.
- Shows strong attention to detail.
- Ability to remain adaptable in a busy, fast-paced operational environment.
Deadline To Apply: Get your application in by Wednesday 18th February at 12noon sharp! Heads up: We might close the role early if the right person rolls in, so don’t hang about!
Further Information and How to Apply: Call or Email. Apply today! Download an application pack or apply online.
Recycling Improvement Officer in Newtownabbey employer: Bryson Charitable Group
Contact Detail:
Bryson Charitable Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recycling Improvement Officer in Newtownabbey
✨Tip Number 1
Get to know the company! Research their values and recent projects, especially in recycling. This will help you tailor your conversations and show that you're genuinely interested in being part of their Green Team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to service delivery and customer service. Think of examples from your past roles where you've demonstrated these skills, as they'll be key for the Recycling Improvement Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job!
We think you need these skills to ace Recycling Improvement Officer in Newtownabbey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Recycling Improvement Officer role. Use keywords from the job description to show we’re on the same page!
Show Off Your Skills: Don’t just list your skills; give us examples of how you’ve used them in previous roles. Whether it’s service delivery or customer interaction, we want to see how you’ve made a difference!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Remember, attention to detail is key, so proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see what you bring to the Green Team!
How to prepare for a job interview at Bryson Charitable Group
✨Know Your Recycling Stuff
Make sure you brush up on the latest recycling practices and regulations. Being knowledgeable about current trends in waste management will show that you're genuinely interested in the role and can contribute to improvements.
✨Showcase Your Customer Service Skills
Since this role involves maintaining high customer service standards, prepare examples from your past experiences where you've successfully handled customer queries or issues. This will demonstrate your ability to communicate effectively and build positive relationships.
✨Be Data Savvy
Familiarise yourself with how to record, analyse, and report information accurately. Bring along examples of how you've used tools like Excel or Word in previous roles to manage data, as this will highlight your attention to detail and operational accuracy.
✨Demonstrate Leadership Potential
If you've had any experience guiding or mentoring colleagues, be ready to discuss it. Even if it's informal, showing that you can influence and improve team performance will give you an edge, especially since the role may involve working closely with collection crews.