At a Glance
- Tasks: Deliver home safety and handyperson services, ensuring homes are safe and secure.
- Company: Join Bryson Pathways, a community-focused organisation making a difference.
- Benefits: Competitive salary, 35 hours per week, and opportunities for professional development.
- Other info: Dynamic role with a focus on community safety and energy efficiency.
- Why this job: Make a real impact by helping vulnerable people feel safe in their homes.
- Qualifications: Carpentry/joinery qualification, IT skills, and excellent customer care abilities.
The predicted salary is between 28773 - 28773 £ per year.
Bryson Pathways requires a Handyperson Officer on a fixed term until 31st March 2027, working 35 hours per week with a salary of £28,773 per annum.
The postholder will deliver the Bryson Pathways home safety, security and handyperson service in the Belfast, Larne, Carrickfergus and Ballymena areas. The service has a strong home safety and preventative focus which includes fixing, repairing, cleaning and clearing items in the home or garden that present a trip or fall hazard. The service provides a RoSPA Home Safety Assessment and the provision of a range of equipment including CO alarms and aids for older people.
Through the Belfast Police & Community Safety Partnership (PCSP) Home Security Service, the postholder will visit victims of crime in their home, complete a security assessment and fit preventative measures such as alarms, doorbell cameras and solar lights. The postholder will also deliver the Net Zero energy measures installation service across designated areas in NI, providing bespoke home energy assessments and fitting energy efficiency measures such as LED bulbs, draught-proofing and radiator foils.
The postholder must complete an agreed number of Home Safety / PCSP assessments and Net Zero / Handyperson service installation visits per year while observing safe working practices and adhering to instructions, technical specifications and manufacturers' instructions.
Key Tasks:
- Carry out adaptations and repairs within the operational requirements of the Handyperson service.
- Identify works outside the remit of the service and advise the service user accordingly.
- Conduct the RoSPA home safety assessment using an iPad, ensuring accurate data collection and entry.
- Respond promptly to new referrals, book appointments and maintain a diary of all appointments.
- Ensure all work and products are fully explained and understood by the service user.
- Determine the nature, time and feasibility of the work required, complete repairs/adaptations to a high standard, collect payment and leave the site clean and tidy.
- Assist vulnerable service users in purchasing heavy or bulky equipment.
- Administer all payments in line with the cash handling policy.
- Maintain accurate records of home safety equipment and general stock.
- Keep an asset register for all tools and equipment.
- Ensure all electrical equipment is PAT tested and safe to use.
- Issue disclaimers for security and any other equipment fitted.
- Ensure any company vehicle provided is properly housed, securely parked, clean and fit for work.
- Maintain accurate records for monitoring and reporting requirements.
- Work closely with other members of the handyperson service to ensure householders are satisfied with the service provided.
- Ensure no work is carried out in private rented/social housing properties deemed as landlord responsibility.
- Make referrals or signpost service users to relevant agencies for additional support and services.
- Attend promotional events or presentations to promote the service as required.
Essential Criteria:
- A recognised qualification in carpentry and/or joinery trade.
- Recognised Information Technology qualification.
- Up-to-date CSR card.
- Ability to work to timetable and communicate difficulties effectively.
- Excellent customer care and interpersonal skills.
- Full driver's license.
- Ability to find solutions to simple household maintenance.
- Ability to keep accurate, safe and secure records and input data via tablet, email/online through smartphone and/or computer or iPad as per data protection policies.
Desirable Criteria:
- City & Guilds Implementing Home Safety Checks.
- City & Guilds Older People Safety in the Home.
A satisfactory Access NI Enhanced/Standard disclosure or Garda Clearance is required prior to commencement of employment. Bryson adheres to Access NI Code of Practice available upon request.
The closing date for the receipt of completed applications is Thursday 18th June 2026 at 12 noon.
Handyperson Officer employer: Bryson Charitable Group
Bryson Pathways is an exceptional employer that prioritises the safety and well-being of its community while fostering a supportive work environment. Employees benefit from a strong focus on professional development, with opportunities to enhance their skills in home safety and energy efficiency services across Northern Ireland. The company promotes a collaborative culture, ensuring that staff feel valued and empowered to make a meaningful impact in the lives of vulnerable individuals in Belfast, Larne, Carrickfergus, and Ballymena.
StudySmarter Expert Advice🤫
We think this is how you could land Handyperson Officer
✨Tip Number 1
Get to know the company! Research Bryson Pathways and their mission. When you understand their values, you can tailor your approach during interviews and show them why you're the perfect fit for the Handyperson Officer role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the company culture and what they really look for in a candidate.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to home safety and customer service. Role-play with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Bryson Pathways.
We think you need these skills to ace Handyperson Officer
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your carpentry and joinery qualifications in your application. We want to see how your skills can help us deliver top-notch handyperson services!
Be Clear and Concise:When filling out the application, keep your answers straightforward and to the point. We appreciate clarity, so avoid any fluff and get straight to what makes you a great fit for the role.
Tailor Your Application:Take a moment to align your experience with the key tasks mentioned in the job description. We love seeing how your past work relates to what we do at Bryson Pathways!
Apply Online:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the Handyperson Officer position.
How to prepare for a job interview at Bryson Charitable Group
✨Know Your Stuff
Make sure you brush up on your carpentry and joinery skills. Be ready to discuss your qualifications and any relevant experience in home safety assessments or handyperson services. This will show that you’re not just a good fit for the role, but that you genuinely understand what it entails.
✨Show Off Your Tech Skills
Since you'll be using an iPad for data entry and assessments, it’s crucial to demonstrate your comfort with technology. Practice using similar devices and be prepared to explain how you would handle data collection and reporting efficiently.
✨Customer Care is Key
This role involves working closely with service users, so highlight your customer care and interpersonal skills. Think of examples where you've successfully communicated with clients or resolved issues, as this will showcase your ability to connect with people.
✨Be Ready for Practical Questions
Expect questions about how you would handle specific scenarios, like identifying when a job requires a professional tradesperson. Prepare some examples from your past experiences that demonstrate your problem-solving abilities and adherence to safety practices.
