At a Glance
- Tasks: Guide households to improve energy efficiency and reduce costs while promoting health.
- Company: Join Bryson, a leader in sustainability and community support.
- Benefits: Competitive salary, flexible hours, and the chance to make a real difference.
- Other info: Opportunity for career growth in a dynamic and impactful role.
- Why this job: Be the change-maker in your community and help families save money and energy.
- Qualifications: Customer service experience and a passion for sustainability required.
The predicted salary is between 28773 - 28773 € per year.
The Bryson Pathways to Net Zero pilot will guide the participants from 150 homes to improve the energy efficiency of their homes to improve their health, save money and move towards Net Zero greenhouse gas emissions.
The Pathways to Net Zero Coach will be the principal point of contact with participating householders, assessing their energy use and other circumstances, and providing advice, support and feedback. Services will be delivered via face-to-face home visits. Occasional evening or weekend work may be required.
Key Tasks and Responsibilities:- Recruiting households to the scheme.
- Carrying out face-to-face baseline surveys with households.
- Establishing their energy use patterns, recording energy use data from meters and bills.
- Recording key appliances used and identifying areas of potential energy reduction.
- Providing advice to participating householders on energy saving measures that can be taken and agreeing a plan for the house.
- Discussing with the householder whether there are other needs that can be met through Bryson (e.g. health, education, employment or income).
- Advising homeowners on best energy tariffs available and assisting with switching if appropriate.
- Advising on heating/insulation.
- Providing support with budgeting for energy bills and how to read and understand bills.
- Completing all reporting daily.
- Minimum of 1 year's experience in a customer/client facing role, giving one-to-one advice/support.
- 2 GCSEs at grade C or above, including Maths & English (or equivalent).
- Good level of IT literacy.
- Full and clean driver's license and access to transport.
- Experience of working in areas of multiple deprivation.
- Knowledge of energy efficiency.
A satisfactory Access NI Enhanced/Standard disclosure or Garda Clearance is required prior to commencement of employment.
The closing date for the receipt of completed applications: Friday 29th May 2026 at 12pm.
Coach employer: Bryson Charitable Group
Bryson is an exceptional employer that prioritises employee development and community impact, making it a rewarding place to work as a Coach. With a strong focus on sustainability and improving the lives of local households, employees benefit from a supportive work culture that encourages personal growth and offers opportunities to make a tangible difference in the community. Located in a vibrant area, Bryson provides a collaborative environment where team members can thrive while contributing to the important goal of achieving Net Zero emissions.
StudySmarter Expert Advice🤫
We think this is how you could land Coach
✨Tip Number 1
Get to know the company and its mission. When you’re preparing for an interview, dive into Bryson's values and the Pathways to Net Zero project. This will help you connect your experience with their goals and show that you’re genuinely interested in making a difference.
✨Tip Number 2
Practice your face-to-face communication skills. Since this role involves home visits, it’s crucial to be comfortable engaging with people. Role-play scenarios with friends or family to build your confidence in discussing energy efficiency and providing advice.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you’re proactive and engaged. Think about what you want to know regarding the support provided to householders or how success is measured in the role.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to highlight your customer-facing experience and any relevant knowledge of energy efficiency!
We think you need these skills to ace Coach
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of a Pathways to Net Zero Coach. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience:Don’t just list your previous jobs; explain how your customer-facing experience has prepared you for this role. Share specific examples of how you've provided advice and support in the past, as this is key for us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your writing is easy to read. This will help us see your qualifications quickly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you have all the necessary information at your fingertips.
How to prepare for a job interview at Bryson Charitable Group
✨Know Your Stuff
Make sure you understand the ins and outs of energy efficiency and the specific role of a Pathways to Net Zero Coach. Brush up on common energy-saving measures and be ready to discuss how you can help households improve their energy use.
✨Showcase Your Experience
Since the role requires at least a year in a customer-facing position, prepare examples from your past where you've successfully provided advice or support. Highlight any experience with vulnerable communities or in areas of multiple deprivation, as this will resonate well.
✨Be Personable
As you'll be working closely with householders, it's crucial to demonstrate your interpersonal skills. Practice active listening and empathy during the interview, showing that you can build rapport and trust with participants.
✨Prepare Questions
Have a few thoughtful questions ready about the role and the Bryson Pathways to Net Zero project. This shows your genuine interest and helps you assess if the job is the right fit for you. Ask about the challenges they face and how you can contribute to overcoming them.
