At a Glance
- Tasks: Lead quality assurance and continuous improvement activities to enhance service delivery.
- Company: Join a dynamic organisation focused on quality and compliance.
- Benefits: Permanent contract, competitive salary, and opportunities for professional growth.
- Other info: Be part of a culture that promotes continuous improvement and teamwork.
- Why this job: Make a real impact by ensuring high-quality standards and supporting team performance.
- Qualifications: GCSEs in English and Maths, Level 3 qualification in quality, and relevant experience.
The predicted salary is between 30142 - 30142 Β£ per year.
The Senior Quality Coordinator plays a vital role in quality assurance and continuous improvement activities. This lead role is responsible for compliance with regulatory, awarding organisations and organisational quality standards while supporting the development, implementation, monitoring, and evaluation of quality systems and processes. The postholder also supports to enhance team performance and overall service delivery.
Main Duties and Responsibilities:
- To develop and demonstrate a thorough knowledge of the requirements of training programmes designed to increase the economic activity of learners.
- Lead the implementation and monitoring of quality assurance frameworks, policies, and procedures.
- Ensure compliance with relevant regulatory, accreditation and organisational requirements.
- Coordinate internal audits, quality reviews and compliance activities across programmes.
- Maintain accurate quality records and documentation.
- Support external inspections, audits, accreditation visits and ensure quality of provision in accordance with Department for Economy and Education and Training Inspectorate.
- Contribute to self-evaluation process, analyse quality performance data, identify trends, risks, areas for improvement and develop and implement quality improvement plans.
- Monitor key performance indicators (KPIs) and report outcomes to senior management.
- Promote a culture of continuous improvement across the organisation.
- Produce quality reports and performance summaries presenting findings and recommendations to management teams.
- Track corrective and preventive actions across provision.
- Monitor learner, staff, or stakeholder feedback and recommend improvements.
- Provide guidance and support across all teams.
- Coordinate quality-related meetings, reviews and action planning sessions.
- Support staff and managers in meeting quality and compliance requirements.
- Act as a subject matter expert on quality processes and standards.
- Deliver training and briefings on quality systems and procedures.
- Support timetabling of provision in conjunction with other staff.
Essential Criteria:
- Educated to 5 GCSEs Grade C or above (or equivalent) including English and Maths.
- Minimum of Level 3 qualification in a quality related subject.
- A minimum of one-year previous experience in quality assurance, compliance, auditing, continuous improvement role.
- A minimum of 1 year working with regulatory and accredited standards.
- Experience of reaching performance targets.
Desirable Criteria:
- A recognised teaching qualification or Post Graduate Certificate in Education (PGCE) or UUJ Certificate in Teaching (CIT).
- A working knowledge of current Training.
Senior Quality Coordinator TLNT1_NI in Belfast employer: Bryson Charitable Group
Bryson Pathways is an exceptional employer that values the contributions of its Community Essential Skills Tutors, offering a flexible and supportive work environment across Belfast, Lisburn, and surrounding areas. With a commitment to professional development and community engagement, tutors have the opportunity to make a meaningful impact while enjoying competitive pay and the chance to work with diverse learners in inclusive settings. Join us to empower adults through essential skills education and help them achieve their goals in life and work.