At a Glance
- Tasks: Ensure seamless care continuity and support Care Workers outside standard hours.
- Company: Join Bryson Care, a leader in domiciliary care with a commitment to quality.
- Benefits: Earn £15.69/hour, enjoy time-and-a-half on holidays, and access overtime opportunities.
- Other info: Flexible hours with potential for career growth in a supportive environment.
- Why this job: Make a real difference in people's lives while developing your communication and planning skills.
- Qualifications: Experience in domiciliary care and strong organisational skills are essential.
The predicted salary is between 15.69 - 15.69 £ per hour.
On Call Liaison Officer Belfast Permanent | Up to 35hrs/month £15.69 per hour The On Call Liaison Officer is tasked with ensuring seamless care continuity for service users within their homes.
This role involves coordinating holiday, sickness, and emergency calls, as well as providing support to Care Workers outside of standard office hours.
The primary focus is on facilitating effective communication to ensure efficient shift coverage and the delivery of necessary support for clients' healthcare needs.
Key Responsibilities Receive incoming calls from Care Workers, manage current weekly rotas, and reallocate holiday, sickness, and emergency calls in alignment with service users' care plans.
Maintain care continuity where feasible.
Serve as the primary contact point for Care Workers regarding issues with service users, making care decisions based on received calls.
Escalate issues to appropriate parties, including the service user's family, Emergency Out-of-Hours GP, District Nursing, Ambulance Services, Regional Duty Social Worker, or Registered Manager Essential Criteria Proficient understanding and hands-on experience within the domiciliary care sector, including regulations and legislation.
Demonstrated ability in organizing staff schedules, particularly for Care Workers.
Exceptional written and verbal communication skills.
Strong planning and time management capabilities.
Access to transport to meet the needs of the post Desirable Criteria Minimum NVQ Level 3 in Health and Social Care.
What We Offer Public/Bank holidays are compensated at time and a half.
Work is allocated on a rotational basis.
Hours are on a contracted basis with overtime available.
Statutory Annual leave and sick Leave A satisfactory Access NI Enhanced / Standard disclosure or Garda Clearance is required prior to commencement of employment.
Bryson adheres to Access NI Code of Practice available upon request Closing date for receipt of completed applications is: 12:00pm Thursday 19th November 2026 We reserve the right to close this role early.
Please note: Bryson Care does not offer sponsorship TPBN1_NI
On Call Liaison Officer in Belfast employer: Bryson Charitable Group
Bryson Pathways is an exceptional employer that values the contributions of its Community Essential Skills Tutors, offering a flexible and supportive work environment across Belfast, Lisburn, and surrounding areas. With a commitment to professional development and community engagement, tutors have the opportunity to make a meaningful impact while enjoying competitive pay and the chance to work with diverse learners in inclusive settings. Join us to empower adults through essential skills education and help them achieve their goals in life and work.
StudySmarter Expert Advice🤫
We think this is how you could land On Call Liaison Officer in Belfast
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Bryson Charitable Group.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Bryson Charitable Group.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Bryson Charitable Group, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace On Call Liaison Officer in Belfast
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Bryson Charitable Group.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Bryson Charitable Group.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Bryson Charitable Group. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Bryson Charitable Group. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Bryson Charitable Group
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Bryson Charitable Group’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
