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- Tasks: Welcome patients, manage appointments, and handle administrative tasks in a busy medical office.
- Company: Join a caring team at Southeast Lincoln Family Medicine, dedicated to patient well-being.
- Benefits: Gain valuable experience, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while developing essential skills in a healthcare setting.
- Qualifications: High school diploma required; prior reception experience and knowledge of medical terminology preferred.
- Other info: Dynamic work environment with a focus on teamwork and professional development.
The predicted salary is between 24000 - 28000 £ per year.
Greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Enters patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians. Schedules patient appointments and manages provider appointment schedules.
Principal Job Functions:
- Commits to the mission, vision, beliefs and consistently demonstrates our core values.
- Answers all incoming calls and forwards callers to the appropriate party; obtains and relays accurate messages in a timely manner; retrieves answering service messages and forwards to appropriate provider or staff member.
- Maintains a professional image and communicates effectively in person and via telephone or email.
- Schedules new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor.
- Accurately enters patient’s demographics, including financial details, into the computer.
- Collects applicable co-pays from patients; electronically posts payment to patient’s account.
- Balances cash drawer.
- Scans/files patient information into medical record.
- Performs a variety of clerical tasks, which may include typing, alphabetizing, filing, photocopying, stuffing envelopes, preparing clinic form letters and obtaining disclosures for medical records.
- Prepares and provides patients with an estimate, if one is warranted, for their expected services.
- Collects and/or counsels on expected payment due.
- Sorts and distributes incoming mail.
- Maintains the orderliness of the front lobby; straightens magazines, toys and newspapers.
- Keeps stationary supplies stocked and orderly; informs Office Manager/Supervisor of need to replenish items.
- Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
- Participates in meetings, committees and department projects as assigned.
- Performs other related projects and duties as assigned.
Education and Experience:
- High school diploma or equivalency required.
- Knowledge of medical terminology desired.
- Minimum of one (1) year prior reception or office experience preferred.
BPN Medical Office Receptionist-Southeast Lincoln Family Medicine, employer: Bryan Health
Contact Detail:
Bryan Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land BPN Medical Office Receptionist-Southeast Lincoln Family Medicine,
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with medical terminology and the specific tasks mentioned in the job description. This will help you speak confidently during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with patients and staff regularly, it’s crucial to come across as professional and friendly. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees of the clinic on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Once you’ve applied, follow up with a polite email expressing your enthusiasm for the position. It keeps you on their radar and shows you're keen!
We think you need these skills to ace BPN Medical Office Receptionist-Southeast Lincoln Family Medicine,
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to customise your application for the BPN Medical Office Receptionist role. Highlight your relevant experience and skills, especially those related to patient interaction and office management. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, we appreciate straightforward communication, just like you would with patients!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bryan Health
✨Know Your Stuff
Familiarise yourself with medical terminology and the specific duties of a receptionist in a medical office. This will help you answer questions confidently and show that you're serious about the role.
✨Practice Makes Perfect
Rehearse common interview questions, especially those related to customer service and handling difficult situations. Think about examples from your past experience that demonstrate your skills in these areas.
✨Dress to Impress
Make sure to present a professional image. Dress smartly and ensure your appearance is tidy. First impressions matter, especially in a healthcare setting where professionalism is key.
✨Show Enthusiasm
Express your passion for helping others and your commitment to the clinic's mission and values. A positive attitude can go a long way in making you stand out as a candidate who truly cares about the role.