Technical Assessor (Health & Safety) Basingstoke | Hybrid | Up to £35,000 + benefits About the role We are looking for an experienced Technical Assessor (Health & Safety) to join a growing, technology-led compliance business. The role is focused on assessing and verifying supplier submissions against defined compliance criteria, while providing a high standard of support and customer service throughout the assessment process. You will play an important role in maintaining assessment quality, supporting customer retention and ensuring submissions are reviewed accurately, consistently and within agreed timescales. The ideal candidate will have demonstrable experience working in Health & Safety, along with a NEBOSH General Certificate or equivalent, good communication skills, and the ability to work collaboratively with a wide range of stakeholders. Key responsibilities As a Technical Assessor, you will: * Undertake technical assessments and provide advice and support throughout the assessment process. * Accurately review and verify documentation against defined criteria and agreed processes. * Provide clear guidance to suppliers and customers throughout the assessment journey. * Proactively communicate with customers through multiple channels to request information, provide clarification and resolve or escalate issues where appropriate. * Respond accurately and professionally to customer queries, seeking further information where required. * Deliver a consistently high standard of customer service across all communication channels. * Work within agreed KPIs and take ownership of personal performance against business and individual targets. * Contribute feedback to help improve customer service, processes, response times and assessment tools. * Support the training and mentoring of new team members where required. * Work collaboratively with other teams to ensure a positive customer experience. * Assist with the development and delivery of additional technical services where required. * Develop your technical knowledge to support assessments across additional schemes and compliance services. * Undertake other reasonable duties within the business as required, with appropriate training and support provided
Health & Safety Advisor in Basingstoke employer: Bryan & Armstrong
As a leading player in the civil engineering and construction sector, we pride ourselves on fostering a dynamic work environment that prioritises health and safety. Our commitment to employee growth is reflected in our comprehensive training programmes and leadership development opportunities, ensuring that you can thrive in your role while contributing to a positive safety culture across multiple sites. Join us and be part of a team that values innovation, collaboration, and the well-being of every employee.
