Head of Property Management

We’re looking for a client-facing individual who is able to lead our property management team based from our hub in Gloucester and other hubs in the Midlands and Southwest. This is a senior management position focused on “leading from the front,” guiding a team of property professionals to deliver high-quality services and build strong client relationships across a diverse portfolio including commercial and residential properties. This is an exciting opportunity to join an ambitious and growing business that offers real autonomy to expand both the portfolio and service offering.

About the role:

• Portfolio & Property Management: Preparing and overseeing service charge budgets and reconciliations and ensuring all landlord obligations are met through effective coordination with our Facilities and Property Management team.
• Client Relationships & Commercial Oversight: Be the primary point of contact for clients, building strong, long-term relationships based on trust and performance. Manage key lease events such as rent reviews and renewals, while also supporting Management Company administration and ensuring clients receive a proactive, high-quality service.
• Compliance, Risk & Insurance: Maintaining full statutory compliance across the portfolio and ensuring appropriate buildings insurance is in place. Overseeing insurance procurement in line with RICS Designated Professional Body (DPB) requirements. Ensuring the timely collection of rent, service charges, insurance premiums, and other recoverable costs in collaboration with our Client Accounting team.
• Leadership & Collaboration: Working closely with Facilities Management and Property Management teams to deliver seamless, integrated solutions for clients, while contributing to a collaborative and high-performing team culture. Undertaking performance reviews.
• Business Development & Profile Raising: Identifying opportunities to grow the portfolio and cross-sell additional services, helping to strengthen client relationships and enhance the wider business offering.

Qualifications & Experience:

• MRICS qualified - essential
• Proven experience and a strong track record in commercial property management
• Strong leadership skills and experience of managing teams
• Exemplary client management skills and experience
• Full driving licence and access to a car
• Be proactive and receptive to change and uphold the highest level of professionalism at all times.

Interview Process:

An initial 10-15 minutes confidential call about the role with the recruiter Naomi Corcoran, followed by a 2-stage interview process including a presentation and psychometric assessment.

Why join Bruton Knowles:

• Established Reputation: Join a highly regarded independent consultancy known for delivering best-in-class valuation advice.
• Strong Client Portfolio: Inherit and build upon relationships with clients, investors, and private clients.
• Professional Growth: Work closely with senior stakeholders and gain exposure to growth opportunities.
• Collaborative Culture: Be part of a multidisciplinary company where cross-referrals and team collaboration are actively encouraged.
• Flexible Working: Enjoy hybrid working and a healthy work-life balance with a trusted, people-first business.

What’s on offer:

• Car Allowance available through our eligibility scheme.
• 25 days holiday plus bank holidays.
• Competitive rates for private healthcare, income protection, and life cover.
• Pension contributions through the Royal London Pension Scheme.
• Access to development programmes through our online training portal, academic courses, and paid professional body subscriptions.
• Long Service Rewards: Vouchers to say thank you for commitment and loyalty.
• Opportunities to get involved with charity events.

At Bruton Knowles we are an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. Please note, we are unable to provide employment sponsorship to candidates.