IT Service Desk Lead – End User Support in Loughborough

IT Service Desk Lead – End User Support in Loughborough

Loughborough Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Brush Transformers

At a Glance

  • Tasks: Lead the service desk and support team to deliver top-notch IT services.
  • Company: Join BRUSH Group, a leader in innovative IT solutions.
  • Benefits: Enjoy hybrid working, competitive salary, and strong development opportunities.
  • Other info: Be part of a forward-thinking company with a focus on growth.
  • Why this job: Shape the future of end-user support while coaching a dynamic team.
  • Qualifications: Experience in IT support and leadership skills are essential.

The predicted salary is between 40000 - 50000 Β£ per year.

BRUSH Group is seeking an IT End User Support Manager to lead the service desk and 1st/2nd line support across BRUSH sites.

You will drive incident, change and problem management while coordinating internal engineers and MSPs to deliver reliable end-user IT services.

You will coach a team, champion ITIL, monitor KPIs and shape the future end-user support model.

Hybrid working, competitive salary, and strong development opportunities are offered.

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IT Service Desk Lead – End User Support in Loughborough employer: Brush Transformers

Brush Transformers is an exceptional employer, offering a dynamic work environment where compliance and safety in the healthcare sector are prioritised. With competitive salaries, flexible working options, and a strong commitment to professional development, employees are empowered to grow their skills while contributing to meaningful projects that enhance patient safety. Join us in a culture that values collaboration and innovation, making a real impact in the healthcare industry.

Brush Transformers

Contact Details:

Brush Transformers Recruitment Team

We think you need these skills to ace IT Service Desk Lead – End User Support in Loughborough

Incident Management
Change Management
Problem Management
ITIL
Team Leadership
KPI Monitoring
End User Support