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For Companies At a Glance
- Tasks: Support customers by reviewing requests and providing detailed price solutions.
- Company: BRUSH Switchgear delivers innovative engineering solutions for power generation and distribution.
- Benefits: Gain experience in a dynamic environment with opportunities for growth and learning.
- Why this job: Join a team committed to sustainability and innovation while developing valuable skills.
- Qualifications: Proficient in Microsoft Word/Excel; strong communication skills required.
- Other info: Opportunity to work on exciting projects and make a real impact.
The predicted salary is between 30000 - 42000 £ per year.
About The Role
The Commercial Operations Administrator reports directly to the Service Manager. Working within the Commercial Operations Department of the Switchgear Services team, the role of the Administrator is reviewing customers' requests for quotations and producing accurately detailed price solutions. There will be a requirement to liaise with the customer to clarify requirements and provide customer support regarding the content of the provided quotations. The role will be initially focused on our spares, repairs, site visits and low complexity upgrades, leading to high complexity upgrades, major repairs, retrofit circuit breaker solutions and heritage switchgear extension panels.
Key Responsibilities:
- Reviewing customers' enquiries for Spares and Service opportunities and associated terms and conditions and provide a priced solution.
- Support Key Account Managers during enquiry processes.
- Co-ordinate enquiry and hand over on receipt of order with the Service Commercial team.
- Occasionally be required to support the sales team and therefore make site visits to progress/finalise tender quotations.
- Assist in effective management and development of enquiry processes and systems.
- Become conversant with both core new build and heritage product portfolio for BRUSH Switchgear.
- Develop knowledge of heritage products, bill of material structures and archive records.
Qualifications, Knowledge, Experience & Skills:
- Must be competent with Microsoft Word / Excel tools.
- Confident communication skills – for telephone calls, Teams meetings and email etiquette.
- Experience and understanding of BRUSH manufactured products would be highly advantageous.
About The Company
BRUSH Switchgear provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects. A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
Commercial Operations Administrator employer: Brush Transformers
Contact Detail:
Brush Transformers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Operations Administrator
✨Tip Number 1
Familiarise yourself with BRUSH Switchgear's product portfolio, especially their heritage products. Understanding the specifics of what they offer will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Microsoft Word and Excel skills, as these tools are essential for the role. Consider taking a quick online course or tutorial to ensure you're comfortable with creating documents and managing data effectively.
✨Tip Number 3
Practice your communication skills, particularly for phone calls and virtual meetings. Role-playing with a friend can help you feel more confident when discussing customer enquiries and providing support during the application process.
✨Tip Number 4
Network with current or former employees of BRUSH Switchgear on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
We think you need these skills to ace Commercial Operations Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight your relevant experience in reviewing customer requests and providing detailed quotations.
Highlight Relevant Skills: Make sure to emphasise your proficiency with Microsoft Word and Excel, as well as your communication skills. Provide specific examples of how you've used these skills in previous roles, especially in customer support or sales environments.
Showcase Industry Knowledge: If you have experience with BRUSH manufactured products or similar engineering solutions, be sure to mention it. This will demonstrate your understanding of the industry and make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the role and how your background makes you a suitable candidate. Use this opportunity to express your enthusiasm for contributing to the company's mission of supporting net-zero initiatives.
How to prepare for a job interview at Brush Transformers
✨Know Your Products
Familiarise yourself with BRUSH manufactured products and their features. Understanding the core new build and heritage product portfolio will help you answer questions confidently and demonstrate your interest in the role.
✨Master Microsoft Tools
Since the role requires proficiency in Microsoft Word and Excel, make sure you're comfortable using these tools. Brush up on your skills, especially in creating documents and managing data, as this will be crucial for producing accurate quotations.
✨Practice Communication Skills
As the role involves liaising with customers and supporting Key Account Managers, practice your communication skills. Be prepared to discuss how you would handle customer inquiries and provide support effectively, both over the phone and via email.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you've successfully managed enquiries or provided solutions, as this will showcase your capability to handle the responsibilities of the role.
