At a Glance
- Tasks: Lead the IT Infrastructure Team and enhance BRUSH's IT services across all locations.
- Company: Join BRUSH Group, a leader in energy solutions committed to sustainability.
- Benefits: Enjoy competitive salary, 26 days holiday, flexible working, and professional development.
- Other info: Dynamic environment with opportunities for growth and innovation.
- Why this job: Make a real impact on sustainable energy solutions while developing your career.
- Qualifications: 5 years in IT management, strong leadership, and ITSM knowledge required.
The predicted salary is between 60000 - 75000 £ per year.
Why choose us?
- BRUSH Group provides the energy solutions that help power our built world
- From power transformers to switchgear and engineering solutions, for generations, the
BRUSH brand has stood for engineering excellence.
We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050.
What’s the role?
The role is part of the BRUSH Group IT Operations function with purpose of the role to lead BRUSH’s IT Infrastructure Team, owning day to day management and coordinating enhancements to the Brush IT Infrastructure services across all business locations.
The position leads a team of internal engineers, across multiple sites, alongside externally managed service providers (MSPs) whose day to day responsibilities include ensuring the BRUSH IT infrastructure meets all business demands regarding capacity and availability, ensuring maintenance plans are adhered and subject to continuous development, lifecycle managed and meet key KPI’s to deliver both a fit for purpose environment and high uptime.
Additionally the team provide a 3rd level escalation to the service delivery team and will contribute to the major incident management response and change management processes.
Key Responsibilities
- Monitor, manage, and report on Infrastructure operational KPIs and SLAs, driving continuous service improvement and service reliability.
- Lead root cause analysis (RCA) activities for major incidents and ensure corrective actions are implemented and tracked to completion.
- Act as the senior technical escalation point for major incidents, coordinating technical teams, third-party suppliers, and business communications.
- Ensure infrastructure resilience, failover, backup, and recovery solutions are maintained, tested regularly, and evidenced through documented testing schedules and outcomes.
- Maintain and continuously improve infrastructure availability, recoverability, and business continuity capabilities.
- Own infrastructure technology roadmaps, ensuring platforms remain supported, secure, and aligned with business requirements.
- Contribute to the development and execution of the Infrastructure strategy, identifying opportunities for modernisation, standardisation, and optimisation.
- Manage infrastructure asset lifecycles, ensuring accurate asset records, warranty management, and timely technology refresh activities.
- Lead, coach, and develop a team of Infrastructure engineers.
- What Are We Looking For
- Experience (5 years) in a similar IT operational management role, with experience in defining and delivering operational standards
- Proven background governing outsourced MSP agreements and enterprise vendor relations.
- Strong knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred).
- Demonstrated ability to lead, coach, and develop technical support teams.
- Experience handling major incidents and crisis communications with senior stakeholders.
What’s in it for you?
- Competitive salary
- Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
- Flexible and Hybrid working options (role dependant)
- Life insurance – 4 x annual salary
- Enhanced Company Pension scheme
- 24/7 free and confidential Employee Assistance Programme
- GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
- BRUSHRewards – Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
- Family friendly policies including Enhanced Maternity/Paternity
- Bike2work scheme
- Long Service Awards
- Developing our people is important to us - we support and encourage development by offering ongoing professional development and training.
- About The Organisation
BRUSH Group provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.
A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.
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IT Infrastructure Manager in Loughborough employer: Brush Group
BRUSH Group is an excellent employer for those seeking to make a significant impact in the field of mechanical design engineering. With a strong focus on professional development and a hybrid working model, employees enjoy a supportive work culture that fosters innovation and collaboration, particularly in the dynamic sectors of healthcare and education. The opportunity to lead complex projects ensures meaningful contributions while advancing your career in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Manager in Loughborough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Brush Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Brush Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Brush Group!
✨Direct Apply to Brush Group
Let's not forget to apply directly through the Brush Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Manager in Loughborough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Brush Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Brush Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Brush Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
