At a Glance
- Tasks: Support and manage core business systems, ensuring stability and performance.
- Company: Join a forward-thinking organisation focused on IT excellence and continuous improvement.
- Benefits: Enjoy competitive salary, 26 days holiday, flexible working, and life insurance.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact by driving system efficiency and user satisfaction.
- Qualifications: Experience with ERP systems, strong problem-solving skills, and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
What's the role?
The Systems Specialist plays a crucial role within the Systems Team, supporting the organisation’s IT strategy by driving excellence, standardisation, and continuous improvement.
This role is responsible for owning and supporting a portfolio of systems across the business, including ERP, PLM, and departmental applications.
Acting as the primary point of contact, the specialist ensures system stability, integrity, and performance through effective lifecycle management, governance, and documentation of processes and standards.
The role also provides expert guidance to stakeholders, promotes best practices, and ensures a consistent, high‑quality approach to system management, with a strong focus on delivering value and maintaining high levels of user satisfaction.
Key Responsibilities
- Administer and support core business systems, including Sage X3 and Microsoft Business Central, managing user access, security, permissions, and licensing while ensuring system integrity and compliance.
- Manage issue tracking and change request processes to ensure timely resolution and system stability.
- Monitor system performance and execute daily operational tasks to ensure optimal functionality.
- Establish clear communication channels with business stakeholders and act as a key point of contact for system-related matters.
- Facilitate and support functional and cross‑functional workshops to drive process adoption and standardisation.
- What Are We Looking For
- ERP System Administration (Preferably Business Central/Sage X3, PHP, SQL, HTML, CSS, Java Script)
- Prioritise and manage incidents and service requests, ensuring timely resolution in line with agreed service levels and minimising impact on business operations.
- Change Management; manage & enable the change management across all stakeholders.
- Experience in documenting processes, specifications, policies, and standards.
- Experience of leading process change; proactive approach to developing and enhancing business processes.
- Analytical, structured problem‑solver with strong attention to detail.
- Able to balance operational realities with standardisation and control requirements.
What's in it for you?
- Competitive salary
- Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
- Flexible and Hybrid working options (role dependent)
- Life insurance – 4 × annual salary
- Enhanced Company Pension scheme
- 24/7 free and confidential Employee Assistance Programme
- GP24 Service – Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
- BRUSHRewards – Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
- Family friendly policies including Enhanced Maternity/Paternity
- Bike2work scheme
- Long Service Awards
- Developing our people is important to us – we support and encourage development by offering ongoing professional development and training.
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Systems Specialist in Blackwood employer: Brush Group
BRUSH Group is an excellent employer for those seeking to make a significant impact in the field of mechanical design engineering. With a strong focus on professional development and a hybrid working model, employees enjoy a supportive work culture that fosters innovation and collaboration, particularly in the dynamic sectors of healthcare and education. The opportunity to lead complex projects ensures meaningful contributions while advancing your career in a thriving environment.
