HR Systems & Process Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We are commercial property specialists operating across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

Some examples of our varied portfolio include: Bloc, Alderley Park, Circle Square and Ev0.

Ways of working and the team: You'll join a People & Talent team of seventeen based at our head office in Union - the team consists of People Partners/Advisors/Coordinators who support various business areas that operate across our UK portfolio, as well as specialists in Recruitment, L&D and Culture. We collaborate closely as a collective when it comes to systems, processes and policies - ensuring a seamless experience for our colleagues across the business, working four days a week from the office.

Job purpose: You'll be pivotal in optimising how we deliver People & Talent services at Bruntwood to ensure we deliver a seamless, brilliant experience for our colleagues. Managing a team of People & Talent Coordinators you will lead the design and improvement of our People systems, processes, and compliance frameworks. Your goal is to enhance our colleague experience by enabling self-serve, streamlining operations, creating seamless cyclical processes, measuring our service and ensuring we're always compliant.

Key experience we're looking for:

• Management experience (to effectively support the 3x People Coordinators)
• Experience developing HRIS capability - examples of system implementation experience would be a bonus
• Policy management and a solid understanding of employment law
• Project management experience - the ability to pull People teams together to achieve efficiencies and improvements
• Naturally inquisitive with a proactive approach to solutions and improvements

If you do have this experience please can you make sure this is clear in your CV as this'll be a big part of the shortlisting assessment.

What you'll be doing:

• Manage and coach 3 People & Talent Coordinators, ensuring high-quality, consistent delivery of People & Talent services.
• Act as the point of escalation for operational and transactional HR issues, rolling your sleeves up to maintain a high quality service.
• Develop a systematic approach that continually manages, monitors and improves all people services operational activities.
• Own and optimise the HRIS, Learning and ATS platforms, developing a system roadmap and managing the data integrity.
• Continuously deep dive into people processes and touchpoints and refine and document end to end processes.
• Identify inefficiencies, pain points, and opportunities to automate or streamline workflows to ensure our focus is always on a high quality service.
• Design and deliver scalable, self-serve solutions for people queries and processes (e.g., FAQs, workflows, form automations).
• Partner with our Digital team, vendors, and internal teams to ensure systems are well integrated, maintained, and adopted.
• Drive diligence across our areas of risk and compliance, putting in place audits, frameworks and governance.
• Work closely with the wider people team to identify insights through data and feedback, to evolve people processes.
• Own and develop our data insights capabilities, building regular dashboards and reports to measure performance and identify trends.
• Ensure all our people operations are compliant with employment legislations, GDPR and internal policies.
• Lead on people policy reviews and updates.

We really believe that if you're brilliant to work with, you deserve brilliant things in return:

• 28 days holiday plus you get your Birthday off work - and if that's not enough you can also buy & sell holidays too
• 24 hours a year volunteer time - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months so you can take a career break after five years with us
• Healthcare cash plan for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer free private healthcare cover on an opt in basis too
• Life assurance cover for all colleagues
• Up to 8% matched pension scheme
• Discounts & cashback at leading retailers
• Enhanced maternity / shared parental leave - 26 weeks fully paid leave
• Interest free loans to pursue your passions and apply for up to £2000 towards learning a new skill

We'll do our best to get back to you within a week of your application, however if it has been longer than this please feel free to email talent@bruntwood.co.uk for an update. We have a two stage interview process here at Bruntwood. It'll be an opportunity for you to meet your potential work colleagues/manager and ascertain reciprocally whether the role is a good match. Our recruitment team will be on hand throughout the process to answer any questions with as much transparency as possible.