At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable dining experience.
- Company: Join Slim Chickens, a Sunday Times Best Big Company to Work For!
- Benefits: Enjoy 50% off meals, exclusive discounts, and flexible working hours.
- Other info: Great opportunities for career advancement and personal development.
- Why this job: Be part of a fun team and grow your career in hospitality.
- Qualifications: Positive attitude and passion for customer service; experience is a plus!
The predicted salary is between 22000 - 26000 £ per year.
Could you be our next Front of House Team Member in Slim Chickens London's Russell Square, Brunswick? Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!
Why Slim Chickens? Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us! At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.
What You’ll Be Doing:
- Greeting and welcoming guests with a warm, friendly attitude
- Taking orders accurately and efficiently at the counter or through table service
- Ensuring that every guest has a positive and memorable dining experience
- Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
- Assisting with seating arrangements and maintaining a clean, organised dining area
- Handling payments and ensuring accuracy in all transactions
- Collaborating with the kitchen and other team members to ensure smooth service
- Providing excellent customer service and addressing any guest inquiries or concerns promptly
What We’re Looking For:
- A positive attitude and a passion for delivering great customer service
- Strong communication and interpersonal skills
- Ability to work well in a team and contribute to a positive work environment
- Attention to detail and ability to multitask in a fast-paced setting
- Flexibility to work various shifts, including weekends and bank holidays
- Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!
Why You’ll Love It Here: We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:
- Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
- Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many more through our BRG Spark App
- Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
- Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
- Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
- Referral Rewards: Earn bonuses by referring your friends to join our team
- Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
- Flexible Working: Find a work-life balance with flexible scheduling options
If you’re ready to step up, lead a team, and have fun whilst doing it, Slim Chickens is where you need to be! Apply today – let’s make chicken history together!
Slim's is part of Boparan Restaurant Group (BRG), a growing hospitality group of brands, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.
At BRG, we live by our core values:
- Honest - Acting with integrity in everything we do
- Hardworking – Giving our best, every day
- Hungry – Always striving for growth and excellence
- Heart – Caring deeply about our people, our guests, and our communities
FOH Team Member in London employer: Brunswick
At Slim Chickens, we pride ourselves on being a Sunday Times Best Big Company to Work For in 2025 and 2026, offering a vibrant work culture where exceptional customer service is at the heart of everything we do. Our Front of House Team Members enjoy generous benefits, including a 50% colleague discount, flexible working options, and ample opportunities for career advancement within our dynamic hospitality group. Join us in Slim Chickens London’s Russell Square, where you can grow your skills while being part of a passionate team dedicated to creating memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brunswick. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brunswick
Don't be shy about reaching out to Brunswick directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brunswick and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brunswick
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
