At a Glance
- Tasks: Engage with customers, manage sales, and maintain store displays in a luxury kidswear environment.
- Company: Join Brunello Cucinelli, a brand known for its commitment to quality and craftsmanship.
- Benefits: Enjoy a dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of a unique philosophy that values quality, style, and customer experience.
- Qualifications: Fluent in English with retail experience; passion for fashion is essential.
- Other info: Full-time position located in the iconic Harrods, London.
The predicted salary is between 24000 - 42000 £ per year.
Get AI-powered advice on this job and more exclusive features.
The focus on the quality of work, careful accuracy of the products and the deep-seated value of communicating with our customers represent the key principles of the Brunello Cucinelli philosophy.
We believe that working for the company involves participating in this particular philosophy that we cultivate each day, which is revealed first of all in simple and discreet, polite and direct communication, concerned with the quality of the products like the traditions, craftsmen and techniques that create them. Each boutique symbolises a window that, from Solomeo, opens onto the world and simultaneously embraces a glance towards the reality that we attend to daily, a healthy lifestyle led according to the rhythm of nature.
Corresponding to a key figure within this philosophy, the Client Advisor assumes the responsibility to personally represent it in front of our customers and is concurrently responsible for presenting the philosophy in relation to the profound work which occurs from Solomeo all the way to the boutique.
The quality that we would like to offer resides, first of all, in the daily attention to personal ap-pearance within the store, with a style that meets the standards of casual elegance of signature luxury of the brand. Furthermore, appearance signifies a polite, helpful disposition and being attentive to both customers and to colleagues: group work is carried out within the boutique which, under the coordination of the Store Manager, follows all of the necessary activities to provide customers with an experience of excellence.
The elements needed to keep up-to-date with product knowledge, aesthetics and philosophy are provided each season, in order to allow the Client Advisor to competently follow and guide the customer through the collection, to trying on and the selection. It is necessary to adhere to a service of sales, which renders our store experience unique and which demonstrates the special attention that accompanies our business from the creation of the collection all the way to the final presentation.
Managing the working environment not only includes the appearance in the boutique, the relationship with the customers and conducting sales transactions, but also provides for looking after visual displays: within the store as well as the window displays, both for daily placements and for periodical dressings and amendments. Moreover, managing includes organised administration of the warehouse and inventory, so that the supply and availability responds to an orderly and clear criterion, in absolute support of the communication with customers and the company.
PROFILE:
For the role of Sales Associate we are seeking a candidate who combines professional expertise and enthusiasm with courteous and helpful communication skills. A candidate who is careful to illustrate the signature quality of the workmanship and materials, in order to be able to guide the client through the particular style of the brand and the seasonal proposals, maintaining the discretion of the company philosophy.
To be successful in this role, applicants should be fluent in English and have gained a previous experience in Retail.
It is absolutely essential that applicants possess the ability to demonstrate willingness and versatility when interacting with customers from all over the world and that they are passionate and keep abreast of both standards and trends in fashion.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Industries
Retail Luxury Goods and Jewelry
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Sales Associate Kidswear - Harrods employer: Brunello Cucinelli
Contact Detail:
Brunello Cucinelli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate Kidswear - Harrods
✨Tip Number 1
Familiarise yourself with the Brunello Cucinelli philosophy and values. Understanding their commitment to quality, craftsmanship, and customer service will help you align your communication and approach during the interview.
✨Tip Number 2
Showcase your passion for fashion and retail by staying updated on current trends and styles. Being able to discuss recent collections or industry news can demonstrate your enthusiasm and knowledge during conversations with the hiring team.
✨Tip Number 3
Prepare to discuss your previous retail experience in detail, focusing on how you've provided excellent customer service. Highlight specific examples where you went above and beyond to assist customers, as this aligns with the role's emphasis on a unique store experience.
✨Tip Number 4
Practice your communication skills, especially in a polite and helpful manner. Role-playing potential customer interactions can help you feel more confident in demonstrating the courteous disposition that is essential for this position.
We think you need these skills to ace Sales Associate Kidswear - Harrods
Some tips for your application 🫡
Understand the Brand Philosophy: Before applying, take some time to understand Brunello Cucinelli's philosophy. Reflect this understanding in your application by highlighting how your values align with their focus on quality, craftsmanship, and customer communication.
Tailor Your CV: Make sure your CV is tailored specifically for the Sales Associate role. Emphasise any previous retail experience, particularly in luxury goods, and showcase your communication skills and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for fashion and customer service. Mention specific examples of how you've provided excellent customer experiences in the past.
Highlight Relevant Skills: In your application, be sure to highlight skills that are relevant to the role, such as product knowledge, attention to detail, and the ability to engage with a diverse clientele. This will demonstrate your readiness to represent the brand effectively.
How to prepare for a job interview at Brunello Cucinelli
✨Understand the Brand Philosophy
Before your interview, take some time to research Brunello Cucinelli's philosophy and values. Be prepared to discuss how you can embody these principles in your role as a Sales Associate, particularly in terms of quality communication and customer service.
✨Showcase Your Retail Experience
Highlight your previous retail experience during the interview. Be ready to share specific examples of how you've successfully engaged with customers, managed sales transactions, and maintained visual displays in a retail environment.
✨Demonstrate Fashion Knowledge
Stay updated on current fashion trends and the brand's seasonal collections. During the interview, express your passion for fashion and your ability to guide customers through the collection, showcasing your knowledge of craftsmanship and materials.
✨Exude Professionalism and Elegance
Your appearance matters in this role. Dress in a way that reflects the casual elegance of the brand. Additionally, demonstrate a polite and helpful disposition throughout the interview, as this will reflect your suitability for the customer-facing position.