Sales Associate in Bicester

The Sales Associate assumes the responsibility to personally represent the brand in front of customers and is responsible for presenting the philosophy related to the work from Solomeo to the boutique. The quality offered resides in daily attention to personal appearance within the store, with a style that meets the standards of casual elegance of signature luxury. Furthermore, appearance signifies a polite, helpful disposition and attentiveness to both customers and colleagues. Group work is carried out within the boutique under the coordination of the Store Manager, following all necessary activities to provide customers with an experience of excellence.

Elements needed to keep up-to-date with product knowledge, aesthetics, and philosophy are provided each season, allowing the Client Advisor to competently guide the customer through the collection, trying on, and selection. It is necessary to adhere to a sales service that renders the store experience unique and demonstrates the special attention accompanying the business from the creation of the collection to the final presentation.

Managing the working environment includes not only appearance in the boutique, relationships with customers, and conducting sales transactions but also looking after visual displays within the store and window displays, both for daily placements and periodical dressings. Moreover, managing includes organised administration of the warehouse and inventory, ensuring supply and availability respond to clear criteria, supporting communication with customers and the company.

Role Responsibilities:

• Combining professional expertise and enthusiasm with courteous and helpful communication skills.
• Illustrating the signature quality of workmanship and materials to guide clients through the brand's style and seasonal proposals while maintaining discretion regarding the company philosophy.

Qualifications:

• Fluency in English and previous experience in Retail.
• Ability to demonstrate willingness and versatility when interacting with customers from all over the world.
• Passion for and awareness of both standards and trends in fashion.

Selection Process:

At Brunello Cucinelli, the person is placed at the centre of every process. Each application is reviewed with genuine care and respect by a member of our Human Resources Department, as we believe in the value of human insight, guided by careful consideration rather than automated processes. Should a professional profile resonate with the role, the candidate will take part in a clear and structured selection process, beginning with an initial telephone conversation with a member of the People & Culture team, followed by an interview with the line manager; any further steps will be progressively shared.

Brunello Cucinelli is committed to ensuring equal opportunities, nurturing a working environment that embraces inclusion and honours diversity, aligned with our corporate values.