At a Glance
- Tasks: Provide one-to-one support to adults 55+ in the community, promoting independence.
- Company: Join Brunelcare, a charity dedicated to helping older people thrive.
- Benefits: Enjoy generous leave, health plans, discounts, and a supportive work environment.
- Other info: Be part of a friendly team committed to equity and inclusion.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Passion for service, knowledge of welfare benefits, and a driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
We have an exciting opportunity to join Brunelcare as a Help When You Need It (HWYNI) Officer. If you enjoy working with a variety of people and are confident in managing your time then this opportunity is for you. If you’re looking to join a friendly team that makes a real difference, then apply to join Brunelcare today and be part of something more.
About The Role
This role is vital in the delivery of the 'help when you need it' (HWYNI) support service in Bristol, which provides targeted short‑term interventions for adults aged 55+, living in the community, who have support needs, to prevent and delay the need for longer‑term reliance on formal services across adult social care, health and housing.
The Role Will Also Focus On:
- Delivering one‑to‑one support to adults who are 55+ living in the community, in a way that promotes independence.
- Working closely with older people, who are 55+ and have support needs including mental health and substance misuse issues.
- Providing practical support as identified in the clients’ support agreement, such as: ensuring maximisation of benefit entitlements, advice on budgeting and managing finances, accessing other appropriate services, dealing with correspondence, applying for grants, hoarding etc.
- Providing support to find appropriate housing where necessary and assistance to move on and provide resettlement activity.
- Liaising with family, other professionals, agencies and organisations, as necessary (this may include negotiating with debt agencies on the clients’ behalf, on occasions it may be necessary to attend court and/or deal with bailiffs to support the client), in order to maintain clients’ ability to remain living independently.
- Regularly reviewing clients’ support plans and participating in review meetings.
About You
An enthusiastic and motivated individual, you will be passionate about providing a high level of service. You’ll need to have a good knowledge of welfare benefits so you are able to provide advice to clients. Alongside this you will need a full driving licence and your own transport as you will be required to travel to support our customers within their own homes. Ideally, you will have experience in providing support to vulnerable adults but this is not essential.
Job Benefits:
- Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years’ service (pro‑rata)
- Access to a fully‑funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments
- Free DBS Check
- Holiday Buy & Sell Scheme
- Blue Light Card discount service, offering online and high street discounts
- Cycle to Work Scheme
- Pension Scheme – Death In Service Cover Included
- Company Sick Pay – Linked to the length of service
- Care First Employee Assistance Programme (provides a range of free, confidential services) and in‑house Mental Health First Aiders available
- £200 refer a friend bonus
About Us
For over 80 years Brunelcare has been at the forefront of developing ways for people to stay as independent as possible, creating great communities to live, work and thrive in. We are a charity that provides high‑quality housing, care and support for older people across Bristol, South Gloucestershire and Somerset. Brunelcare is committed to equity, equality, diversity and inclusion, and this is embedded in our strategy and supported through our policies and processes. We welcome the opportunity to make reasonable adjustments where this would support you to make an application.
Help When You Need It (HWYNI) Officer in Bristol employer: Brunelcare
Brunelcare is an exceptional employer that prioritises the well-being of its staff and residents alike, offering a supportive work culture where teamwork and compassion are at the forefront. With flexible working options, comprehensive benefits including a free Blue Light Card, and a commitment to professional development, Brunelcare provides a fulfilling environment for nurses looking to make a meaningful impact in the lives of older people. Join us in our mission to create vibrant communities while enjoying the rewards of working with a dedicated team in beautiful Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Help When You Need It (HWYNI) Officer in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with older adults or in social care. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to support roles. Think about how you would handle specific scenarios with clients aged 55+. We want you to shine and show off your passion for helping others!
✨Tip Number 3
Show your enthusiasm! When you apply through our website, make sure your personality comes through. Let us know why you’re excited about the HWYNI Officer role and how you can make a difference in the community.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you’re genuinely interested in the position and reinforces your commitment to supporting older adults.
We think you need these skills to ace Help When You Need It (HWYNI) Officer in Bristol
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the HWYNI Officer role. We want to see how you can make a real difference in supporting adults aged 55+.
Show Your Passion:Let your enthusiasm shine through! We’re looking for someone who’s genuinely passionate about helping others, so share any relevant experiences that showcase your commitment to providing high-quality support.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Brunelcare.
How to prepare for a job interview at Brunelcare
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare benefits and the specific support services available for adults aged 55+. This will show that you're not just interested in the role, but that you understand the needs of the clients you'll be working with.
✨Show Your Empathy
During the interview, share examples of how you've supported vulnerable individuals in the past. Highlight your ability to connect with people and provide practical help, as this is crucial for a HWYNI Officer.
✨Time Management is Key
Since the role involves managing your time effectively, be prepared to discuss how you prioritise tasks and handle multiple responsibilities. You might want to give a specific example of a time when you successfully managed competing demands.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges clients face, or how success is measured in this role. This shows your genuine interest and helps you gauge if it's the right fit for you.
