At a Glance
- Tasks: Deliver exceptional service to residents and assist with social activities in a vibrant retirement village.
- Company: Join Brunelcare, an award-winning charity dedicated to supporting older people.
- Benefits: Competitive pay, flexible hours, health plan, and generous holiday leave.
- Other info: Opportunities for career growth and a supportive team culture.
- Why this job: Make a real difference in residents' lives while enjoying a dynamic work environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 18900 - 23100 £ per year.
Are you looking for a role with variety? Are you confident working alone and as part of a team? Are you passionate about great customer service? Then join us at our Retirement Village, delivering 'hotel-style' living, as a Day Service Provider!
About the role
- Provide happy and helpful service to all residents, family members and visitors.
- Work closely with residents and their family members to ensure they are happy and needs are met.
- Report accidents, resident concerns or incidents immediately to the village management team.
- Respond to emergency call bells and provide assistance where possible, assessing whether the residents' family or emergency services are required.
- Work closely with residents suggesting appropriate social activities available and getting feedback on events for future planning.
- Assist in the dining room at mealtimes by laying tables, serving meals and collection of trays.
About you
- Strong communication skills
- A passion for customer service
- Confident working in a changing environment with a range of responsibilities
Job Benefits
- Competitive rates of pay plus £1 an hour enhancement for weekends and double time for bank holidays
- Equivalent to 30 days of paid annual leave, increasing to the equivalent of 33 after 5 years’ service (pro-rata)
- Buy and Sell Holiday Scheme
- Comprehensive and flexible induction provided which is paid at your normal hourly rate
- Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointment
- Free enhanced DBS Check & uniform provided
- Blue Light Card discount service, offering online and high street discounts
- Colleague Voice Representatives, enabling you to have your say
- Cycle to Work Scheme
- Company Sick Pay – Linked to length of service
- Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available
- £200 refer a friend bonus
Please be aware this advert may close early if sufficient applications are received, so please apply at your earliest convenience. Please Note: If you are invited to attend an interview you will be asked to bring documents to allow us to undertake a DBS check and to confirm your right to work status. The documents required will be communicated to you by the hiring manager when booking your interview. Any copies of documents taken will be destroyed in line with our document retention and GDPR guidelines.
About Brunelcare
Brunelcare is an award-winning Bristol-based charity providing high-quality housing, care, and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live, work, and thrive.
Evening Service Provider - Woodland Court in Bristol employer: Brunelcare
Brunelcare is an exceptional employer, offering a supportive and compassionate work environment for registered nurses at Little Heath Care Home. With competitive pay, flexible working hours, and a commitment to professional development, employees can thrive while making a meaningful impact in the lives of older people. The charity's focus on community and reinvestment into services ensures that staff are part of a mission-driven organisation dedicated to excellence in care.
StudySmarter Expert Advice🤫
We think this is how you could land Evening Service Provider - Woodland Court in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Brunelcare. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Brunelcare
Don't be shy about reaching out to Brunelcare directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Evening Service Provider - Woodland Court in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Brunelcare and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Brunelcare
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
